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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5593 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,593 reviews
  • Rated 1 out of 5 stars

    bad delivery service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make sure u call them all the time cause the tracking number i have on this says delivered but its not on my residence so i dont even know wat to do or where to start

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you don’t have your printer yet. I can wholly understand your dismay, considering the tracking number you were given shows the unit has been delivered but it’s not at your residence. I want to help you out of this dilemma, so I’ll provide some information I hope will help.

      I recommend you contact the seller to address this promptly. You can do that by scrolling to the bottom of the Best Buy website and clicking Orders & Returns. I suspect the person who communicates with you will be able to help you find where the package is.

      Once you get the printer, if you need any assistance with setup, I hope you’ll contact us directly. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, very convenient, pricey but worth it. Try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great networking all in one printer for business or personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use, good quality overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer. works great with mobile devices like your phone etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for our needs. Prints fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our needs. Prints fast and seems to perform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect great value and efficient printer, I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer. It was great for our second home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to your computer. Faxes. Copies, prints, and scans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the printer that long, but no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for at home office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at home and it surpassed my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer only took about 5 minutes to set-up. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with connecting printer. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase that I've brought this month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic purchase. I like everything about it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all in one works fine. Unfortunately it has a sleep feature which can't be turned off and totally messes your connection and settings up. I'll have to try a few more things but for now very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Printer Beautiful Design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon unboxing the printer I was very impressed with beautifully design, I noticed how easy it was to remove the packaging material from the printer. The printer itself was in a bag which made it super easy to remove from the box. The printer didn’t have too many stickers or protective markings to remove which were also a plus. The instructions were very simple with illustrations on the steps needed to take from installing the ink cartridges to showing the web address on where to go to install the printing software. Once I connected the printer to power it started loading up and then using the touch screen on the printer, I set the language and country and that was it. The printer then printed a test page which I then placed on the scanner to align the printer cartridges. There was no USB cable in the box which I thought was odd but luckily that the printer can be installed wirelessly! I downloaded the software from 123.hp.com, chose the printer model and downloaded the software. I also installed the Hp smart application on my smart phone which was also a breeze. The smart phone application is very easy and cool to use. It has a built-in document scanner which when you scan, you can send to your printer to print or send to your email. Everything worked fantastic although the software for my computer (iMac Mojave 10.14.3) did seem to have some glitches, like the printer not being found sometimes. I am sure a software update will fix this. No issues at all with the smart phone application. So far I have printed some test pages and they look great. I love the quiet mode because I have a small child that will easily wake in the evenings so this is a convenient feature. I have also used the scanner and it does a fairly quick scan. I have yet to use the fax but I am glad to have this as an option. There is always that one time in the year when you need a fax. I rate this printer 5 stars because it looks awesome, easy to install and because of the features and options available. I also recommend this printer for people with simple and medium level printing needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great home printer/scaner combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great home printer/scaner combo. happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I have had no issues using since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, very easy to use and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's a great printer. Prints beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality printer no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer so far no issues, hope that HP had better support

    No, I would not recommend this to a friend