Customer Ratings & Reviews

The printer has the functionality we were looking for. However, I've had to engage with Geek Squad twice due to issues between the printer and desktop. I'm still not able to print from my phone or Ipad (which should not be an issue).

Instructions to hook up. This printer are very poor and in accurate. You do not need to download the HP drivers for Bluetooth. The security system or help that using the QR code messed up my computer. It took several weeks to correct and remove unnecessary processes that they applied to the computer. Otherwise, the printer works fairly well. The printer is very noisy when operating.

It was easy to install and get it connected to my computer. Product is working as expected.

This all in one printer is fine for our small office needs. It is fast enough and compact for our limited office space. I would recommend it.

Highly recommend as easy to set up, great quality, and superb printer for home use.

Easy setup and wonderful product. We love our new HP - OfficeJet Pro 9125e.

I really like HP products but this is the first one I am not totally satisfied with. It is louder than most HP printers I have had and it is slow to receive and start a print job. Overall, it is a good printer, though.

Meh, I wish my old OJ8600 had not failed. This printer is louder and ties us to the internet. We purchased an instant ink subscription but found the printer routinely spits out extra blank pages.

Works well. Was easy to install. I've had HP printers for a long time and they have lasted well.

Not plug and play for sure. After scanning QR code for installation, directions online don’t correspond with printer screen and printer software doesn’t load. HP download page lists 9120e driver, not 9125e. Had to contact Geek Squad to get printer to work and they couldn’t get it to work. Geek squad took control of my computer and confirmed nothing was wrong with my equipment. Took printer back and got another, same problem. Took that one back to get yet another and kind of got that one working with Geek Squad help again. Loses WiFi connection. Every day have to turn off then turn on WiFi. Not happy about the whole situation. My old WiFi printer worked fine until the ink cartridge's went bad. Should have spent the $110 for the replacement cartridge even though it was a 10-year old printer. Kicking myself for tossing out the old printer before I got the new one working. Had I kept the old printer, I would return this new printer and repaired the old one. Another issue, the touchscreen on printer has such small keyboard icons that it is impossible not to fat finger. My wife needs fax for her work and can’t type in the phone numbers. Always tapping and deleting trying to key in correct numbers with no success. With technology supposedly getting better, why is everything getting harder to use? Never had problems like this with a printer.

This printer is quick and easy to use. It makes great copies.

Purchased this printer to replace an old HP printer that had served me really well for nearly ten years. The replacement ink was getting difficult to find and it was starting to sound funny, so it felt like time to replace. Everyone told me not to go with HP again, but I've been HP for years with few issues, so I pushed the button on this printer. Wow, do I regret it. Setup was awful and continues to be a problem. I might be in the middle of a print and it says the connection was dropped, or it says the printer is offline when it was literally just printing. Constantly have to run back into the room to shut it off and restart it to get it to reconnect - and then send the document to print again. I tried customer service multiple times but it's all chat bots and canned solutions that never worked. And the app. Ugh. HP encourages all printing through the app. Which does beg the question: how safe is our data when everything we print is funneling through HP systems? Decided not to go with the ink plan and just purchase my ink as needed. But when the printer ran out of ink nearly right away, and I saw how much the replacement ink was - more than the printer cost - I signed up for the plan. I'm not sure how HP counts pages but it wasn't even a week before they started billing by the page because I supposedly had printed 300 pages already. Maybe so, with all those starts and stops due to the supposed connectivity issues. Oh, and did I mention the horrible grinding noises that emit from the machine anytime it's asked to do something? It sounds like it's eating itself alive. The only redeeming factor with this machine is that the ADF does duplex scanning/printing. But that feature alone isn't worth the printing costs and connection headaches, so I'm dumping this nearly brand new printer and going with another brand. It might be just perfect for someone with different printing needs and more tolerance for the chronic offline issues, but running this thing for just a little home hobby office isn't cost effective at all.

WORKS LIKE A CHARM. EASY TO SET UP, TOOK JUST A FEW MINUTES TO LEARN THE CHANGES FROM MY OLD OFFICE JET, AND GOOD TO GO.

Works great. Set up was easy - until it wasn't. Ended up letting online guy take over and finish hook - up when I couldn't get it to work. Anyway, prints, copy and scans well. Touch icons are a little small but functional.

This printer works great. The print quality is very good.

This printer is easy to set up. easy to use prints fast great color. holds a lot of paper. Got this as a replacement for the one that broke fortunately I bought the warranty which paid for itself...

The HP OfficeJet Pro 9125e is an excellent product and I am so glad that I purchased it. The clerk who helped me at Best Buy was able to give me the information needed to be enthusiastic about the purchase. My I.T. Consultant assured me it would be the appropriate purchase for me and he was right.

Excellent printer, copier, scanner. Easy to connect and use.

I love this printer. I was looking for one that can scan as well as printing and with decent quality. It has made my life much easier for handling lawyers and getting necessary documents to them along with any small business needs you could need. Its not the fastest printer but it gets the job done relatively quick and the setup could have been a little easier for the scanning on the HP app but overall I absolutely love it. Do note that Ive only had it a month or so but I have used it significantly in this time. Hope this helps

I had an old HP printer for ten years, I wasn’t ready for an upgrade but this printer has really set the bar high for me. It prints smoothly and offers very rich high printing ink which makes the paper come out smooth and clear to comprehend. It is new and improved of the HP lineup and Geek Squad did a great job setting it up for me!