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Rated 5 out of 5 stars
Great Purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works amazing for printing pictures which was the only reason I purchased it.. You do have to get HP brand and specific picture printer paper for it though. Very easy to set up as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This model of printer was the second I have purchased from HP. I will continue to use this printer. No issues at all, connects great for wireless printer. Perfect for a small business!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor quality construction. Prints great until it doesn't.
Known for print carriage jams From fractured Print feed gears, which require gear replacement. Repair difficult in that taking the printer apart is difficult, and realignment of replaced gear is not and easy task as well. bluetooth printing is very unreliable. I have used Hp printers for years. Done with Hp Printers
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this printer 3+ years and would give it sn overall D+ or C- This printer prints great as long as you want basic printing. However, i have spent hours on the phone with support regarding scanning using the printer control panel as well as printer pulling multiple pages when using auto feed. I also have had problems when using heavier weight paper. The settings are very hard to find to change paper type and it occasionally will tell me i am not an authorized user and cannot make changes. the software is lousy and support has acknowledged that to me, i have kept it because it does print well but it was expensive (back then it was $379) to be used as a basic printer. The other functions i wanted it for (scanning from the printer control panel, different weight paper, auto feed) i would rate a D. If it ever stops printing i will NOT replace it with an HP and i have had HPs forever. I purchased a standalone Epson scanner to do my multiple page scans .
This reviewer received promo considerations or sweepstakes entry for writing a review.
All in all it's a good printer. It is a little slow to get going and I've noticed when printing multiple copies of the same thing, the shades vary but for what I'm using it for, it's not an issue.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it was first set up it kept getting a fatal error. I kept it on for about a day and now I have no fatal error.
I also downloaded The HO Smart app which helped with setup.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just wouldn't work. Brand new machine paired with a brand new Windows 11 computer. It would not setup via WiFi...no option to connect via cable (no cable provided). HP should be embarrassed. The printer's control panel just said, "Go to setup website," which of course didn't work on 3 different devices. And of course HP support is not 24 hours. There's a reason why this lemon only earns 4.1 stars.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The printer seems to work fine once you get it set up. The set up manual is so full of marketing contamination that it took me three days and a call to customer service just to get the drivers installed! I do not recommend it!! Rewrite the manual and include the drivers with the machine!