Customer Ratings & Reviews

Ordered online for in store pick up. Customer service was very good.

Replaced an older HP6978 that is no longer supported by HP. Great replacement printer.

This is the first HP printer that I hated. Jammed all the time. Luckily I bought an extended warranty so I was able to return it. HP even had the wrong sticker model on the side of the computer so at first, I was having trouble returning it because it didn't match the order. Customer service was great and we finally figured out that the sticker on the side was wrong. Not a big deal but I think an indication of how sloppy HP has gotten.

Works wee. However the display is not very dark and hard to see.

Definitely its a must at home , with my kids school homeworks

HP makes the best, longest lasting printers available, in my opinion. I always get more than 2 years out of OfficeJet Pro series.

I have had an HP OfficeJet Pro before that lasted for years. This 9125e model is not user friendly. Difficult to set up, small front panel, and will just restart when I push the power button. It will say shutting down, but restart. The only guidance on all HP models seems to just be to pull the power cord to reset. Does not fix the issue. Online HP references also recommend to plug into a wall socket and not a battery backup or surge protector. I miss my old HP printer. Do not recommend this 9125e.

The unit prints fine. It is NOT as fast as my previous HP printer (office Pro 8600 Plus)

Quick and easy. However ink is stupid expensive and you can only use HP brand ink or all functionality is turned off

noisily. poor-quality prints. poor software and firmware. returned and bought another brand that am happy with. HP went downhill compared to our old HP printer.

Delivered on time. Installed on time. Have experienced on problems.

I really like this printer so far haven't used it a ton yet. My favorite feature is being able to connect it to the internet and print from anywhere even outside your home.

Works great, it was a little difficult to set up and get it working with all of my items. Poor rating is due the small screen and can only be used well with baby fingers.

i have not had this long but it is very good .. have not hd a HP printer in 20 years .. very satisfied

Needed to replace my home printer and found the best selection to choose from.

I’m not overly Impressed. It gave me low ink after less than 20 pages printed and often won’t connect to my phone or computer because it’s says it’s off Wi-Fi even though I have already set that up so basically I have to te out in my Wi-Fi every time I want to print from my phone or computer :(

Purchased this printer after my old one gave out. As long as tou use the HP Smart app, this printer is easy to use. Make sure to take advantage of the free three months of the Instant Ink subscription.

Very happy with the printer. At first I was getting a print error notice when I would click to print a job- but then it would print any way. now I do not get the error and jobs print straight away.

It’s been good so far. Easy to printer wireless on a phone.

This printer was difficult to set up. Some of that problem is HP’s bad instructions. That being said, several days after I had actually gotten it to work, an update message appeared on the screen and would not go away, rendering the printer nonfunctioning. I guess I have to spend several hours with Hp’s squad of repair people. I am not happy. On a good note, the Best Buy personnel in the store (23rd Street and 6th Ave, NYC, were very helpful and even helped me get the box into an Uber. Thanks to their sales people. I don’t want to have return this printer. I want it to work.