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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers admire the OfficeJet Pro 9125e for its print quality, ease of use, and overall performance, making it a valuable addition to any home office. The printer's setup process is also seamless, and its size is ideal for home use. However, some customers have expressed concerns about the printer's noise level and connectivity issues. Additionally, a few customers have mentioned concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,468 reviews
  • Pros mentioned:
    Overall performance, Print quality, Setup

    Rated 5 out of 5 stars

    My Printer Is Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently purchased this printer and I couldn’t be happier with it. The setup was quick and easy, the print quality is sharp and clear, and it runs smoothly without any issues. It’s reliable, efficient, and perfect for both everyday use and important projects. Definitely a great value for the price—I highly recommend it!”

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    All in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up, Makes a lot of noise when it gets ready to print. However, it does a good job printing, copying and scanning. Don't know about the ink plan yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer for our needs; easy to use. Little noisier than previous HP printer. Scan and copy functions work fine. Hopefully its quality and consistency will continue for the long term.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little trouble getting the WiFi connection but hardwire connector backup worked fine. Clean copies and runs well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works for what I need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints fast and comes out looking nice. Easy to use. It is loud when you change or put more paper in it. Also the tray doesn't lock for 8 1/2 X 11 paper. I have it taped to the specific area. Without that my labels weren't printing properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    8outta10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer has been an absolute dream. No jams have been experienced. Overall if I can simply figure out how to fax I am completely open to a tutorial of how to use that function. The ease of use and overall quality make this product, one I will highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, everything I wanted. Fast and efficient. A little noisy when it starts up, but nothing I can't handle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy grab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setupJust got my hands on a lightly used printer, and so far, it's working like a charm! I was a little nervous about buying pre-owned, but this one was a fantastic find. It was super easy to set up, and the print quality is surprisingly good. I've already printed a bunch of documents, and it hasn't missed a beat. Definitely a smart purchase if you're looking to save some cash!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Noise level

    Rated 4 out of 5 stars

    Geat price, not a perfect machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, does everything i need it to do, when it actually connects with my hp pc. Thats the one thing about this machine that can be a headache, it seems at random times, or when you really need to print something, it has to relearn its connection to your network, and you have to get a bunch of apps to make it compatible,, even though i have an hp computer. I guess its still great value because of the price. And it kinda sounds like itsbreaking when it prints something, but its still pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Print quality

    Rated 5 out of 5 stars

    HP-office jet pro 9125e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price works good easy to set up copy,scan and prints fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Some good, some bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it were smaller in size and did not interfere with landline calls when turned on to print. Other than that, it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Decent high speed color printer and scanner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that was a 2 in 1, basically print and scanner and that too color. This home friendly HP Officejet printer which is a top brand, fulfilled my wishes with a decent speed for color, and great and quick setup and smooth operation. The colors are very vibrant and the ink does mudge after the color prints print off. Additionally, the GUI which is touch screen is pretty user friendly and easy to use which makes using this printer very effective.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works well once installed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider myself fairly "tech savvy", but it took me 3 hours to get the printer working on my home network. This included a long phone call to BestBuy support who did solve the problem successfully.Now all the functions work well. So i would give just 1 star for ease of setup. but 5 stars for subsequent performance

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Size

    Rated 4 out of 5 stars

    Decent upgrade from Old Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printed replaced my old Office Jet Pro 8600. The dimensions are slightly smaller than my old printer, but still takes up a good chunk of space on my home office desk. The set up is fairly easy and the hp app can be used. I did have problems with the unit freezing up when not used for some time and it has to be reset or unplugged. Works fine if used regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Very Nice Printer for Home Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer performs exactly as described. Printing for home use is quick and the colors are bright. The printer is not as loud as some commenters report - it's about the same as the 7+ year old HP printer we just replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been working great. After initial setup, which was very easy, it took a few adjustments on my laptop to use it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    HP Printer OfficeJet Pro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer but haven't yet had to replace the cartridges to see how hard that is. Overall I like it's size and east of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Does everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. The phone app adds functionally on the fly to send/ receive files back and forth on phone. Love it. Not the smallest printer so be aware of space constraints. It's not bad though. Print quality is great. Print speed is more than adequate. Scan works as it should. With the phone app was able to send to phone with no issues. Have not made any copies yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great reliability to always be ready to print!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up and seems to always work though it is not used everyday and may go a week without being called on to print from my iPhone. Anytime I need it it easily prints pages right out. Best and easiest WiFi printer I have ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good functionality - questionable connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has the functionality we were looking for. However, I've had to engage with Geek Squad twice due to issues between the printer and desktop. I'm still not able to print from my phone or Ipad (which should not be an issue).

    No, I would not recommend this to a friend
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