Customer Ratings & Reviews

Best costumer service, best products , best quality, Best Buy. Whenever I need to buy something my first option es Best Buy, easy process. I just got this printer, I love it so far.

The OfficeJet Pro 9125e has exceeded my expectations. Setup was fast and easy. Access to ink cartridges is simple. The display/control panel is easy to read and navigate. Print quality is outstanding. Spending a little more was well worth the improved performance.

The printer was very easy to set up. The print quality is very good and it’s also very fast, which is much better than the Epson Ecotank Printer I had before. It also scans very good and it is quick as well.

Purchased this printer to replace an old HP printer that had served me really well for nearly ten years. The replacement ink was getting difficult to find and it was starting to sound funny, so it felt like time to replace. Everyone told me not to go with HP again, but I've been HP for years with few issues, so I pushed the button on this printer. Wow, do I regret it. Setup was awful and continues to be a problem. I might be in the middle of a print and it says the connection was dropped, or it says the printer is offline when it was literally just printing. Constantly have to run back into the room to shut it off and restart it to get it to reconnect - and then send the document to print again. I tried customer service multiple times but it's all chat bots and canned solutions that never worked. And the app. Ugh. HP encourages all printing through the app. Which does beg the question: how safe is our data when everything we print is funneling through HP systems? Decided not to go with the ink plan and just purchase my ink as needed. But when the printer ran out of ink nearly right away, and I saw how much the replacement ink was - more than the printer cost - I signed up for the plan. I'm not sure how HP counts pages but it wasn't even a week before they started billing by the page because I supposedly had printed 300 pages already. Maybe so, with all those starts and stops due to the supposed connectivity issues. Oh, and did I mention the horrible grinding noises that emit from the machine anytime it's asked to do something? It sounds like it's eating itself alive. The only redeeming factor with this machine is that the ADF does duplex scanning/printing. But that feature alone isn't worth the printing costs and connection headaches, so I'm dumping this nearly brand new printer and going with another brand. It might be just perfect for someone with different printing needs and more tolerance for the chronic offline issues, but running this thing for just a little home hobby office isn't cost effective at all.

Needed a quick an easy replacement for a similar older model which was not longer made. This was an easy and quick swap out and is working well.

So far so good. Its done everything i needed. It is louder then my previous printer but i alredu knew that based on previous reviews feom other users.

I love this printer. I was looking for one that can scan as well as printing and with decent quality. It has made my life much easier for handling lawyers and getting necessary documents to them along with any small business needs you could need. Its not the fastest printer but it gets the job done relatively quick and the setup could have been a little easier for the scanning on the HP app but overall I absolutely love it. Do note that Ive only had it a month or so but I have used it significantly in this time. Hope this helps

This printer is easy to set up. easy to use prints fast great color. holds a lot of paper. Got this as a replacement for the one that broke fortunately I bought the warranty which paid for itself...

I've had two of these HP All-in-one printers. Twice I've tried other ones, and I just don't know why. I won't buy another Brother or an Epson. All 3 functions work perfectly on t his little HP and it lasts a. long time. Its for my personal use - I do a lot of scanning at home.....and printing some. This is the only brand (HP) and style printer I'll ever buy again. It is perfect and I highly recommend it.

This agreat worhorse fora home office. screen has all the optios. It was a bit higher than I thought but is a fntastic printer.I've had HP for 20 years and this did not disapoint.

Excellent printer. It is so easy to work with. It provides excellent copies and scans.

Easy to set up and great printing for posters, papers and even some simple photos!!! Love my new buy

Took a while to set up. Very noisy but print quality is good and printing is fast.

The main thing I am disappointed about this printer is the tray that the printed pages comes out on. It is not long enough for the papers to come out and lay flat on. When they come out, the curl up. Other than that, just trying to get use to a new printer and the way it operates.

Prints relatively fast. Much better on ink use than prior HP printer. I needed a decent scanner/copy feature. This one was not as good as expected. Slow to copy, input tray less than expected unless you're looking for a quick jam, jams easily, doesn't want to scan smaller pages double sided AT ALL...mediocre machine at best. Tried to get customer service help when one of my scanned in documents just up and disappeared when I went to save it - they were TERRIBLE and had no idea how to help.

The set up was so easy. The quality of the print is great and we did sign up for the instant ink program which was also easy and fast. We have had other HP printers and this is so far the best for our home needs

The sales person was helpful to identify this printer to replace the HP9010 which died after a few years of service. The 9125e has the same dimensions as the 9010. Similar to the 9010 it makes noise (rumbling) between print jobs. I am a teacher and print about 50-75 pages a week. My 9010 ink cartriges do not work with the new printer. Thank God I paid for Geek squad because the printer didn't work right away., it took 60-90 minutes of downloads to get it print. Still not scanning multiple pages yet. I may have to call Geek squad again. I am satisfied with my purchase which included the Geek squad subscription

The printer is good quality and worth the price. In the beginning of the scanning was difficult at first but really works fine. Sometimes the printer disconnects from my lap top.

This printer seems awfully noisy to me. It prints quickly once it gets started.

Works great. Easy to install and use. Have always used HP printers and thy work great for me.