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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 292 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the laptop's gaming capabilities, praising its performance and calling it "just what my son needed for gaming." While many are pleased with the price, some suggest upgrading the RAM for better performance. The backlit keyboard is also a popular feature, with users describing it as "nice" and "easy to use." However, some users have concerns about the screen quality and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 292 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great performance computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for price, computer performance is exactly what I was looking for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't second guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my hunt to replace my dying laptop I first bought a VIVO that was a mistake. I returned it and grabbed this bad boy. While not exactly what I wanted it's bested my expectations. Once I solved a few recurring errors and turned off automatic shutdown when an error occurs this thing has been running like a champ. I wish it weren't plastic but it still seems solid. I'd be careful of what bag you put it in and not be to rough with jostling it but it should hold up to standard abuse. The one complaint I do have is the back lighting I'm not a fan of the red and so far I haven't found a way to adjust it. It seems like it's all or nothing. Even after downloading the control panel from HP. Overall this is a powerhouse with a super entry level price. You can't beat this in terms of value. Are there much better machines? Yes. But at this price point you can't do much better. Anything cheaper is going to drive you insane.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    good starter laptop for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up...works great for games I play..good price

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really find anything bad to say about my HP OMEN I wish had more time to shop around and really explore my options but I was out of town on a business trip and previous laptop decided to fry itself. after only about an hour of shopping Best Buy's options I found this was the laptop going to give me more bang for my buck. being that it was about $500 cheaper than my last laptop and performs much better I decided to put it through it's paces and I haven't found a game that I can't play and stream with it. It can get a little laggy especially now that I have a game library with about 30 games on it but that's just me pushing this poor little guy to it's limits.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two for Christmas presents and the kids love it. They are using them primarily for games off of Steam. It performs great and no lag from WiFi connection. CS GO, Player Unknowns Battlegrounds, Battlefront 2, and some Call of Duty. You will need a gaming mouse (Razor).

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Simple Set Up, Powerful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for new PC gamers. I'm new to the whole thing and have mainly been on console my whole life. Set up was simple and quick, the omen assistant program is extremely helpful and NVidia's app is easy to use/understand. HP did a great job with the Omen.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great Gaming Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming Computer only issues its a little heavy and takes a while to load however once on works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this back in November 2017, it is now February 2018 and so far it has worked fast and pretty well. The only problem I've had was with a certain game, every time I clicked on it, the screen would flicker for a moment but then everything goes back to normal. Not sure if something is wrong with the computer or if something went wrong while downloading the game. Other than that, it works just fine with other games. All in all I think it is a good computer for gaming, graphics look awesome, computer is very quiet, never gets loud when playing a game or doing anything else, and works well for school work as well. I've noticed some people complain about the screen bleeding but everything looks fine with mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first gaming computer and a very good one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to have a gaming computer but couldn't afford one until now. I have Microsoft Flight Simulator, but my previous computers would not let me set it to high detail mode and play properly. This one works great with high detail settings, especially with the add on software for New York City called "Manhattan X". I wish it had a 2 TB hard drive instead of a 1 TB drive but I have an external 4 TB USB drive so I can live with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Starter Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first gaming pc/laptop. I have to say, AMAZING. Works great with all the games I wanted to get. The quality of the screen is great. Could be a tad brighter and the speaker could be a bit louder but that would be nitpicking at things. You don’t need a super bright screen and most of the time, if not all the time, you’ll be using a headset while gaming anyways. I was a little reluctant on buying the smaller screen but it’s honeslty perfect size. Had no issue starting up whatsoever. I would 100% recommend this laptop if you want to start of with something not super pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for the average gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Omen will make you feel like a Sith Lord when you power it on for the first time. Control your favourite battlestation with its lightning fast processing and hit every mark unlike the local trooper!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Good gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my cousin after a lot of shopping around. Compared to the other gaming laptops, I found Omen to be relatively better with its configuration, looks and value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Inexpensive VR Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer to run VR headsets - and it works so well that I got a second one for doing demos. Fantastic price - better at BestBuy than buying from HP's website. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great beginning gamer computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to get into gaming, this computer will get you started with good features. The Door Buster price made the purchase a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Excellent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great graphics..love the fast boot-up & processor speed & especially the backlit keyboard which makes operating in dim lighting a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Perfect gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming computer For my eight-year-old boy his first laptop couldn’t be happier. With the sales people and their knowledge of their products!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Perfect pc for Gaming and Design tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pc for Gaming and Design tools. Fast boot. Smooth keyboard, sleek. So for working great for Gaming and working on design tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Nice, easy to see screen. Love the back lit keys. Looks cool. Can play GTA V with no problems once the nvidia update was done.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is super fast for gaming and can also be used for any other computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gamer in Pc but about to become one. Purchased because it was super cheap on a sale. Graphics looks good, slick look.

    I would recommend this to a friend
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