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Customer reviews

Rating 4.5 out of 5 stars with 324 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the 25L Gaming Desktop's impressive performance and smooth gameplay, making it a great option for playing the latest games. They also praise its sleek, modern design and quiet operation. Positive feedback highlights the ample RAM and storage, along with the ease of setup and excellent price-to-performance ratio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 324 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a while since I bought this desktop and it’s amazing, everything works great and haven’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great machine, I love the RGB lights too. Would definitely recommend this PC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works very well and is up to my standards of what I wanted out of a desktop gaming pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent PC for doing work and gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for gaming. Gets 240+ fps in Fortnite on the right settings, and 300+ fps in valorant and most of the games get 200+ fps.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. So far have had no technical issues. Runs great and keeps up with the basic games I enjoy playing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so sleek. Having audio issues though. Audio goes out when attempting to stream. Might be a program issue rather than than the pc but frustrating when spending so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine. Does everything I need it to do whether it’s music production (Ableton), gaming, or multi-streaming, this computer (so far) has had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually build my pcs but got a new job so I don’t have the time anymore this is a really good deal for price to performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Good price for the specs and room to upgrade and beautiful led lightning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GAMING PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!! Super nice gaming pc. 10/10 would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Customer Service Experience of My Life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping box arrived with a piece of metal piercing the shipping box and going through the front panel of the PC - embedding the shipping box into the front panel. How in the world did this get shipped? I returned it and a replacement order was created by customer service. The next morning, Best Buy cancelled the replacement order??? To make matters worse, I was on the phone for over 2 hours trying to create another replacement order at the original price I paid. I was transferred 13 times. Nobody could honor the original price from a week prior. The worst customer service experience of my life. I still don't have a PC but I have a new view of Best Buy's attitude toward customers. We have been loyal customers and spend thousands of dollars every year but I was treated terribly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC only came with a 1 TB SSD. Everything else has been fine

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Performance

    Rated 5 out of 5 stars

    Title: Fast, Powerful, and Looks Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this HP OMEN 25L (Snow White) for two months, and it’s been flawless. The Intel i7-14700F and 32GB DDR5 RAM handle everything I throw at it — gaming, multitasking, streaming — all buttery smooth. The RTX 4060 Ti runs every game at high settings with great frame rates, and the 2TB SSD makes load times nearly instant. Bonus: it looks sleek, runs quiet, and the RGB lighting is a nice touch without being over the top. If you want power, speed, and style, this is it. I highly recommend this PC.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Performance

    Rated 5 out of 5 stars

    Power-Packed Performance: HP OMEN 25L Gaming Deskt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OMEN 25L Gaming Desktop is an absolute beast when it comes to delivering top-notch gaming performance. From its sleek design to its powerful internals, this desktop is a gamer's dream come true. First and foremost, the performance is outstanding. Equipped with high-end components, including the latest Intel or AMD processors and NVIDIA GeForce graphics cards, the OMEN 25L breezes through even the most demanding games with ease. Whether you're into fast-paced shooters or immersive RPGs, this desktop can handle it all without breaking a sweat. One of the standout features of the OMEN 25L is its customizable RGB lighting. With the OMEN Command Center software, you can personalize the lighting effects to match your setup and create the perfect gaming ambiance. It's not just about performance; it's about style too. But what truly sets the OMEN 25L apart is its expandability. With tool-less access to the internals, upgrading components is a breeze. Whether you want to add more storage, upgrade the graphics card, or boost the RAM, the OMEN 25L makes it simple to customize your rig to suit your needs. And let's not forget about its whisper-quiet operation. Despite its powerful performance, the OMEN 25L runs surprisingly quiet, ensuring that your gaming sessions remain immersive without any distracting noise. Overall, the HP OMEN 25L Gaming Desktop is a powerhouse that delivers where it matters most: performance, customization, upgradability, and quiet operation. Whether you're a casual gamer or a hardcore enthusiast, this desktop has everything you need to take your gaming experience to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Speed

    Rated 5 out of 5 stars

    Little White Monster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is nice and fast and almost silent. I have had it running large spreadsheets and memory-intensive games on high-res. I was a bit concerned about not getting a 4070, but the 4060Ti handles everything I throw at it. I also got it at a great price, but even when not on sale this beast has serious value.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance, Ram

    Rated 5 out of 5 stars

    I usually build my gaming computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually build my gaming computer but I am getting older and want less frustration. I have been reviewing prices of components and found that no matter where I purchased the individual parts it came out more expensive than buying a pre-built. I found this computer on sale and the specs are impressive. 4060 Ti, 32 GB Ram, Core i7, & 2 TB of storage is enough to carry my PC gaming habit for the next several years. HP is solid and respected brand and this machine is well put together and aesthetically pleasing with the RGB lighting that is not overdone. I highly recommend this gaming computer. It plays all my favorite gaming titles from Steam with no issues and high graphical settings.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an older HP omen for nearly a decade and it was wonderful, but I felt it was time for an upgrade. Especially in the graphics card department. I had thought about upgrading individual parts of my previous tower, but ultimately this worked out better. And I can fit parts from the old into the new to customize it as I like. I have had this device a few weeks now and I love the improved graphics and speed at which everything loads. Games like Baulders Gate 3 run in ultra settings with no lag. I also appreciate the greater space built in for my games and artwork. My only hiccups mainly have to do with drivers not being recognized after the desktop goes to sleep, but that could also be the devices I am using being the issue. My mouse, keyboard, and headset never lose the connection like my tablet and external ssd do (which could be a cable issue, especially for the ssd as it is older). I highly recommend Omen desktop to anyone who prefers pre built pcs and enjoys great graphics for games!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 4 out of 5 stars

    Gaming Computer Great for Graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts fast. Runs well. Plenty of USB ports. Stays cool. Photoshop pops open in seconds and hasn't crashed once. And the housing looks great. The only down side so far is all of the colored lights that don't turn off, even when I power down the computer. I played with the app that supposedly controls them but they are still on.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine and an amazing price. Setup was quite simple. We have been using it for over a month and it has handled all our gaming needs. Quiet and the lighting is fun. Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PC, awesome performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a little over a month now. Great Pc, got it at a great price of a little less than 1300, running Cyberpunk with ray tracing at high settings with DLSS On 1080p 60 fps. When I first got it whenever i shut it down a blue screen would appear briefly then disappear and it hasn't happened since so I'm not worried about. Rgb is pretty simplistic but the omen software offers plenty of options for how you want to use it, the omen app also allows for an overlay showing cpu and gpu usage in temps along with framerate. Overall highly recommend, just don't forgot to uninstall mcaffee as soon as you get it.

    I would recommend this to a friend
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