Customer Ratings & Reviews

Super great computer for a grandpa! Easy to use, easy to set up

Easy set up. Has all the basic programs. Plenty of storage for me.

HAS EVERYTHINK I WAS LOOKING FOR AT GREAT PRICE. NEED TO POWER IT UP TODAY

Computer tower very easy to setup for customer. Great value

Good price and capacities. great sales and service.

New tower purchase, helpful staff. Geek squad made set up quick and easy.

The computer functions perfectly. My problem is the lack of instructions or where to find instructions

I think this HP product is an excellent choice. Very dependable.

Computer was super easy to set up and is just perfect for our needs

hdmi instead of vga. not many extra ports.especialaly video!

I actually returned this item to exchange for a mini PC. This one turned out too big for my desktop.

Difficult to navigate for easy instructions. I had to call for help and then it was incomplete. I'm not satisfied with the product and also find it to be much slower than my previous desktop, an ASU.

Straightforward online order, and was ready within the hour

Storage is smaller than I wished, but otherwise works great

It had problems soon after the Best Buy return date expired. I had several calls with HP tech support. We thought the problems were fixed but they started up again. I had to ship it to HP. They put in several new parts including a CPU. some of it's problems were that it would sporadically freeze when booting up and wouldn't stay connected to wifi. When I buy a new computer I expect it to work this clearly was a lemon. I am not sure if I will buy an HP again. Of course any computer can be a lemon. HP support has been pretty good to deal with so far. Hopefully the problems are really fixed this time.

This computer sucks. I purchased it for work. I had to return the first one because it was constantly making a loud noise. The replacement is not much better. It takes about 5 seconds for it to open or save a file. The first one did not have that issue. I will not be buying an HP in the future.

The computer has shut down unexpectantly several times in the few weeks we have had it. Sometimes the monitor goes black first, it then automatically restarts. I've tried different power strip, no power strip and updated any hardware driver I could find, piece of junk.

We had major problems with keyboard not working. We are on the third keyboard, still intermintant issues with not being able to type. Geek squad worked two hours on the first keyboard, told us we have to go to HP. After three hours with HP customer support, we demanded to claim warranty. HP said that we couldn't get a replacement til mid December.

It was a good value for the price. Salesman was knowledgeable.

Didn't work fot me. Returned it. Couldn't use it. Brought it back.