Customer Ratings & Reviews

Took a little while to get used to, but is working great. It is much faster than our Windows 10 the we had purchased in the past from Best Buy in Cape Girardeau.

So far, no complaints with the new computer. It is the first HP I've owned. I got it because my previous desktop could not be upgraded to Windows 11. The "New Outlook", however, is NOT an improvement. I want the old one back.

Runs great got it for a casual pc for a family member and it's a solid little pc

Faster than my former computer. Too new to work with my old modem.

Purchased 1/8/26 for general home use (web, email, office apps). So far, it's working as expected. It has 10 USB ports, but, it doesn't have a high-speed port on back for permanently attaching an external hard-disk. All 4 ports on back are USB 2.0. It looks clunky to permanently attach anything (HDD, Video Cam, Microphone, Etc.) from the front.

Great machine, easy to set up, very quiet. Would definitely buy another HP.

This computer works very well. Serv ice from Geek Squad was very good.

Very happy with this purchase. My computer is fast and very easy to use. Setup was simple. Overall a very pleasant experience. Thank you Best Buy.

New desk top. Works as described. Not used to Windows 11, but am learning

What a pleasure to have a fast and reliable processor! Now there is no time wasted …waiting for the computer to come up !

It took me some time to appreciate my purchase. After printing out the instructions on how to use Windows 11, I was able to find my documents, some of which had been automatically saved in OneDrive. I also followed instructions for moving icons from the task bar to the actual desktop, which has streamlined what I see. I have finally been able to print from my printer; that took some time figuring out how to use it on my new computer. My protection was not Webroot as I had asked, but I figured out how to get rid of what had been applied, and on a remote consultation with Geek Squad, they installed Webroot for me. I am learning more almost every day and can now function normally. Thank you for such a good product!

good value, should've spent a little more to get the windows pro instead of home version. compact, nice looking for a box.

Excellent! Works great and couldn’t be happier! Would recommend

Love it works great easy to learn! Would give it a 9

i've always stuck with hp. this pc was no different. never have any major problems.

Awesome desktop computer with extremely fast processors and excellent video card.

Easy to set up, no issues with software, a very good operating system.

Excellent computer for my daughter to use for school work and creating designs to use with her Cricut

This was a step up from our old windows 10 that we had for several years. We had to get an external DVD drive a bit inconvenient for us. We had the geek squad do a data transfer for us, worth every penny! I have a newfound respect for the geek squad as they were so helpful, very efficient along with being very knowledgeable.

I’m happy with my HP desktop computer. The homescreen is different and takes some adjustments, learning my way around it, getting used to it. It is much faster than my Windows 10, and while I’m definite not a computer whiz, I can muddle my way thru it with very little difficulty.