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Customer reviews

Rating 4.7 out of 5 stars with 430 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 430 reviews
  • Rated 5 out of 5 stars

    DonnaB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while to get used to, but is working great. It is much faster than our Windows 10 the we had purchased in the past from Best Buy in Cape Girardeau.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints with the new computer. It is the first HP I've owned. I got it because my previous desktop could not be upgraded to Windows 11. The "New Outlook", however, is NOT an improvement. I want the old one back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great got it for a casual pc for a family member and it's a solid little pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast but too new for my equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than my former computer. Too new to work with my old modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for general home-office use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 1/8/26 for general home use (web, email, office apps). So far, it's working as expected. It has 10 USB ports, but, it doesn't have a high-speed port on back for permanently attaching an external hard-disk. All 4 ports on back are USB 2.0. It looks clunky to permanently attach anything (HDD, Video Cam, Microphone, Etc.) from the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to set up, very quiet. Would definitely buy another HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good working computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very well. Serv ice from Geek Squad was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new desktop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. My computer is fast and very easy to use. Setup was simple. Overall a very pleasant experience. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New desk top. Works as described. Not used to Windows 11, but am learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pleasure to have a fast and reliable processor! Now there is no time wasted …waiting for the computer to come up !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My learning curve with Windows 11.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me some time to appreciate my purchase. After printing out the instructions on how to use Windows 11, I was able to find my documents, some of which had been automatically saved in OneDrive. I also followed instructions for moving icons from the task bar to the actual desktop, which has streamlined what I see. I have finally been able to print from my printer; that took some time figuring out how to use it on my new computer. My protection was not Webroot as I had asked, but I figured out how to get rid of what had been applied, and on a remote consultation with Geek Squad, they installed Webroot for me. I am learning more almost every day and can now function normally. Thank you for such a good product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    home not business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value, should've spent a little more to get the windows pro instead of home version. compact, nice looking for a box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great jon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works great and couldn’t be happier! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great easy to learn! Would give it a 9

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i've been buying hp for over 30 years. reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've always stuck with hp. this pc was no different. never have any major problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome desktop computer with extremely fast processors and excellent video card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mechanical tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no issues with software, a very good operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Workstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for my daughter to use for school work and creating designs to use with her Cricut

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a step up from our old windows 10 that we had for several years. We had to get an external DVD drive a bit inconvenient for us. We had the geek squad do a data transfer for us, worth every penny! I have a newfound respect for the geek squad as they were so helpful, very efficient along with being very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP desktop savvy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my HP desktop computer. The homescreen is different and takes some adjustments, learning my way around it, getting used to it. It is much faster than my Windows 10, and while I’m definite not a computer whiz, I can muddle my way thru it with very little difficulty.

    I would recommend this to a friend