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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 3.5 out of 5 stars with 11 reviews

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64%
would recommend
to a friend

Customers are saying

Customers are pleased with the Pavilion 15.6" Touch-Screen Laptop for its user-friendly design. However, they have concerns about its battery life, as it drains quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Cons mentioned:
    Battery life, No backlight, Slow startup

    Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, but it does not have a backlight as listed. BestBuy has the wrong specs listed. I expected the battery to be much better on a brand new laptop, its not good. Also seems to take too long to completely start up. I think I will be returning it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Ram

    Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I was looking for. 15 in touchscreen with 8gb ram and 1 terrabyte hard drive. only drawback is no dvd disc drive, I am a dinosaur! Otherwise I love it! Above all reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Price

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Light weight. Does what I need it to do. Good value for what you get. Nice size hard drive. A little slow to boot up but, I can live with that.

    I would recommend this to a friend
  • Cons mentioned:
    Arbitrarily closes programs, Loud

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash!!! Complete utter trash. The device itself is extremely loud, almost as loud as my 7 yr old HP. It closes programs arbitrarily, the operating speed is terrible and the graphics card is trash. Don't waste your money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Life is the Deal Breaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop. It's laid out well and very easy to use. I only use it for personal use which at this point is just getting on the internet to help my daughter with school work. But l will have to say the battery life on this laptop is probably the worst I've ever seen. My daughter is on her Chromebook for at least 4 to 5 hours straight and hers only goes down to maybe 70%. This laptop will go down to 75% within 1.5 hrs and that's that I'm only using it for about 30 minutes out of that hr and a half. I'm not a tech savvy person but I don't think that should be happening. I have a 2 yr old Chromebook that I paid less than $150 for and its battery life is triple this one! I'm really wishing I could exchange it for another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Loud

    Rated 1 out of 5 stars

    Don't bother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended - After two months it started getting really loud. Best Buy won't take a return and neither will HP. Now I have to send it for repair and wait for it to be returned. Like others mentioned, the battery seems to drain quickly and it's not very fast. I have another HP from several years ago that is considerably faster than this one which supposedly has better specs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Son for school. He is 8. He has an easy time navigating and using this with ease. Only once did I use this and found that the keyboard felt a little compact and off-centered due to there being a 10digit number pad on the right. Full disclosure, I work for Best Buy. Would recommend this product to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Like it easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain it is easy to use like it would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Dungeon master

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for our Dungeon Master. He loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    HP wow!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop!!! Good for work, gaming, and other things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Great for home with ease of use on emails, searches, etc. Easy to set up.

    I would recommend this to a friend
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