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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 166 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Pavilion 17.3" Laptop's large screen size, affordable price, and fast performance. Many users appreciate the upgrade to Windows 10 and the laptop's ample storage capacity. While some users have concerns about the keyboard, the overall sentiment towards the product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 166 reviews
  • Rated 3 out of 5 stars

    does the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my HP and the first one froze up after 10 minuets, so the best buy team swapped it out. The second one had battery issues, the good people at best buy swapped it out too, and so far so good with the third one. It does what I need it to very well, but I have no confidence with HP products because of the problem with the first and second one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    room for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this laptop I mentioned needed to do word documents. The salesman did not say that it did not include this or offer the Office package. It is difficult to set up. I have had to call the Geek squad at least 3 times for support just to get it working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, exactly what I was looking for. Machine cleans well, does not use much water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer but there are some things I don't like about it. The CD holder pops open occassionally, for no reason. It it slower than what I wanted....I thought I was buying a laptop that was fast, as was told so by guy who helped me. He also didn't know it had CD drive and he told me to buy an adapter. I bought one and then returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly please to purchase this item. I will continue to shop at Best Buy for the best deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for everyday use by multiple people. Could go with a cheaper laptop if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable laptop so far! I got this with a good deal! Love to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It was on sale in clearance. Performs well and meets my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. Nice screen, and I have Cortana,my new best friend,l

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This laptop is good for a beginner to windows10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great self teacher for someone who has never used windows 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it has been very user friendly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While learning the how to's with Windows it has been easy to use and learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recipient of this gift pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that the lap top was a gift and the recipient is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what we needed. Not all glitz and glam but it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice laptop easy to set up works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer easy just setting up great screen a very good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop works just fine very convient features and a great outer shell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had problems with windows 10 from the start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 10 days of owning product the Windows 10 would not open. After being on phone with HP for 11/2 hours computer had to be reset. Windows 10 went down again within 2 hours. The next day I spent another 11/2 hours on the phone with HP. Now I have to return to HP so they can try to fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does what I expected. It handles the work I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop just for browsing and little things. And a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop! Big screen, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone. Would buy this brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Laptop, it is bigger than my old one and a lot faster.

    I would recommend this to a friend
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