Customer Ratings & Reviews

Needed to upgrade my previous unit. This is sufficient for my current needs.

My daughter and I went to Best Buy to purchase a new desktop computer. We didn't know which one we wanted so we asked for assistance. The sales clerk was fabulous! She showed us the differences and benefits with several computers. We bought one.

Excellent computer! Fast, qaulity graphics. Everything anyone would need home, school, or gaming. But 2 complaints are that it turns its internet off. Not loses connection but actually turns it off where I have to go into the cpu and turn internet back on for it to even show the wifi available in the area once again. The other problem is that when typing my hand hits the mouse and it sends what Im typing to thw top of the page making for writing to be obnoxious unless I turn off the mouse pad. Fixing those two issues this computer has lasted over a year so far without issue. Ive even dropped it twice. Solid built and super fast.

Once I had everything from the old computer transferred over and I got used to Windows 11 (took about a day) everything has been working great!

I usually purchase Intel systems, but Best Buy on floor agent looked up the specs and this AMD was very comparable to the i5. It is performing just as well as a video and QuickBooks server/console. Customer enjoyed the savings.

Arrived when it was supposed to, hooked up easily, works perfectly.

Seems to work well. Keyboard has an issue that I need to take back. The customer service was great!

Computer is very fast. Programs load in seconds. Boots up quickly also. I'm very pleased with it. Only thing is the keyboard and mouse are on the flimsy side but work fine. I will replace them a soon as I can. I would buy again.

Very satisfied with my purchase. This is a great computer for both multimedia and office applications. The onboard video is good, but one thing I will point out is if a person intends to upgrade the video you will also need to upgrade the power supply.

Great pc excellent for homework and other projects other than gaming haven’t got the chance to play anything on it but based on the specs I’m sure it’ll play pretty well definitely worth the purchase especially with a Ryzen 7

it’s good for the price & it’s pretty quick and does a good job!

Satisfied with the speed and great value for the money.

I like how fast the computer is. I dont like how it didnt come with a monitor. The mouse & keyboard are battery powered. You have to buy external speakers

Great desktop for what I need it for and pretty compact too !!!!

I am impressed with the AMD Ryzen 7 Processor. I had the Pentium version of this build and I have not been disappointed with this one. With the 1TB SSD, the PC boots up within a few seconds. Highly recommend this one.

I think this is one of the best computers comparing to build in computer this is a ready computer very strong

Great service! Great product! I bought a Hp computer and screen and printer from Best Buy and customer service was excellent answering all questions and helping to find just what I needed! Recommend to all my friends.

Reliable computer for work and play. This is the 4th HP I've purchased.

Excellent product & works great. Anything you purchase at Best Buy is a good product. And, to have Geek Squad doing any of the computer necessary work is fantastic. They are great, too!

I just want to thank and command the young lady (i did not catch her name) who helped me to figure out what products will fit my need and assisted me through the process. She displayed great professionalism and a pleasant attitude which made my experience very positive. Please, express my gratitude to her.