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Customer Ratings & Reviews

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$773.99
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Comp. Value: $859.99

Customer reviews

Rating 4.6 out of 5 stars with 2110 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Pavilion Desktop's speed and performance, noting its ease of use and great value. The desktop's size is also appreciated, along with its ample memory and quiet operation. Some customers have expressed concerns about the absence of a CD drive and the design of the power button, while others have had issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,110 reviews
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Delivery to the wrong place

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service in the store to buy online is excellent, the computer works perfectly. The person in charge of making the delivery left a $650 computer AT A WRONG ADDRESS, causing stress and searching all the houses around, until it was found, TERRIBLE delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the processor (AMD) just needs som more memory.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better performance from this. Fair quality for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a super fast upgrade from my ten year old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Desktop computer that need for my line of work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good ptoduct fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast at opening the files and opening peograms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast and easy to use. I love it no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is abeautiful machinee. Not onlt can ieverything i wanted, but i can play top of the line games as well.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with this and never would have bought if I knew how sensitive the power button was

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 2 out of 5 stars

    HP model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this writing using it for three weeks. The unit seems to work sufficiently.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is OK. I ask the geek squad if they could transfer information from my old computer Quicken, Word app,, and other information to my new computer. They said. "No Problem". None was transferred. On a score of 1 to 10 Best Buy is a zero.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No D drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will rate this 3* because it doesn't have a D drive!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not own this product it was cancelled on may 24th

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed for a new computer is very bad and runs slpower than a snail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP with the hopes of upgrading my old HP Desktop. With all the reviews, I thought this was perfect, I already had a great graphics card that I could port to it. After some work, I was able to get the graphics card in place, only to discover the pathetic power supply prevents uses it or any reasonable graphics card. Worse, the built-in graphics card only supports 1 HDMI. For the price this machine should be a lot better. I reverted back to my older but more capable HP... the processor may not be as good, but at least I have a decent graphics card that can support my two monitors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Out with the old in with the new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to my new tower Its so much faster then what I had before

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad advice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and asked the associate what would work best. He directed me to this computer. I said I needed it to be able to play dvds and when I got home it did not have a cd/dvd player

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi John,

      Thanks very much for your review. I'm sorry to hear that you did not receive the type of computer that you needed and expected. If we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is great service to set up and Geek Squad service was horrible I will never use them again plus I was charged for many services they did not complete and never called back when they said they would

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Quality Of HP's PC Has Reached A New Low

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely cheap material used and overall poor workmanship. For example, on/off switch is barely situated above the mainframe's cover, and so it will occasionally get stuck underneath after pressing it. Not at all worth the headache!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Random shut down.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this desktop. Will randomly shut down. Just barely past the return point otherwise this would be going back to the store.

    No, I would not recommend this to a friend