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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1495 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion x360's touch screen, speed, portability, and price as positive aspects. They appreciate the convenience of the touch screen, the laptop's fast performance, its compact size that makes it easy to carry around, and the affordability it offers. However, some customers have concerns about the battery life, limited storage space, occasional fan noise, and memory constraints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,495 reviews
  • Pros mentioned:
    Portable, Touch screen

    Rated 4 out of 5 stars

    Great computer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It is fast and does everything I need to do: pay bills, surf the internet, keep electronic paperwork, check email. The touch screen was a must for me. And for the money, this model was perfect. It is just the right size to be portable and still see the screen. The only thing missing is a number keypad which I really miss from my old computer.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and easy to use (still learning W10) love the touch-screen feature, Great response time and good deal for the money. I would recommend this for school, work, or just normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great laptop purchase for college!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop purchase for college I like the idea it's touchscreen and can also be use as a tablet too. It have great features fast speed, great camera, lots of storage space, and loud speaker. I'm very happy with my purchase of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazingly powerful laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for all my software development in the Crostini (Linux) container and it even plays top-tier Android games as well as some Steam games and Minecraft. Tablet mode is great for watching movies and the touch screen comes in handy for some applications. Backlit keyboard is awesome for working in the dark. Battery life is around 12 hours. It has an USB-A port in addition to 2 USB-C ports, a mini-HDMI, and a headphone jack to support your legacy devices. The battery life and ability to perform some CPU-intensive operations are what really impress me, though.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Portable

    Rated 4 out of 5 stars

    Good choice for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good choice for a high schooler, lightweight and compact, like most brand new laptops doesn't have issues being slow, it handles the apps that a student work with at the same time. Review will be updated after a couple months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It’s small, and lightweight which is perfect for me as a college student! I take all my classes online so having a fast computer is great, I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great laptop for starting grad school!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use, and options such as a touch screen are appreciated. It is light weight and compatible w a wireless pen to write on the touch screen. I could not be successful without a new laptop and w all of the choices out there, I’m happy I picked this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a macbook and this is the first windows laptop I have had in a long time! I wanted a windows computer for more freedom when it comes to editing, and other microsoft related things, and this laptop is fun and great! I do have a few set backs I don't like, like the keyboard isn't backlit, the keys are a weird texture but sound nice, and the screen seems a bit dark, but maybe I am just picky! The size is light and easy to carry, which is so nice compared to my heavy macbook pro, and I love the foldable screen, it is a bonus for those who love to doodle, and watch movies/tv shows! I would recommend maybe spending a little more if you can for a backlit keyboard, or whatever needs you may have!

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Touch screen

    Rated 4 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was purchased for my son who is in middle school. It works great and extremely easy to use . The touch screen is my fav. It it super portable fits perfect in his backpack. Fast and reliable laptop. Very happy. Gave it a 4 star due to its weight but other than that I am very satisfied with HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great laptop....gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. It will get the job done whether it's basic word processing or surfing the net. The top of the line processor allows it to operate at a very fast pace. I love my laptop and have nothing negative to say about it on this review.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect Repalcement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer not only feels expensive but is so fast compared to other laptops that I have owned. I have no complaints. I have done minimal work, paid bills, surfed the internet and watched YouTube videos with no issue. I also play video games on this, and it is super responsive. Very happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st Laptop! I love it I like being able to turn it into a tablet and writing notes with MS Notes. Fast which is a plus. I'm still learning a lot about it but so far I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Portable

    Rated 5 out of 5 stars

    Love this small laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this small laptop. I am trying to write a book, so I needed a laptop that was easily portable. This one is large enough for what I need, yet small enough to take with me on the go! It is also very fast from startup throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price

    Rated 5 out of 5 stars

    Fast, effective, and meets my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a supplement for my telehealth practice. It meets all the requirements I had and I have not had to worry about the hardware not being adequate. It is reliable, easy to move around, and the cost is right.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to learn to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smaller size of this laptop and the touch-screen is convenient to use. I do miss the numbers on the side (like a calculator) but am getting used to using the ones on top. The convenience of the smaller computer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great for school and commuting.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it mainly for school and it works great. Fast speed and light weight. Perfect for commuting or travel. I carry it around with me to and from school and its definitely not took bulky or heavy, which is a major plus since I already have heavy text books weighing me down. Would definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Touch screen

    Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best laptop I've had so far. I upgraded from my Surface Pro 3 to this laptop. Its lightweight yet solid. Its beautifully designed and touchscreen and convertible. I love this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Meets all of my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually hoping to replace my broken Surface 3. However, the cost was too high, and the Microsoft Surface could not download WordPerfect, my word-processor of choice. I'd had good luck with HP in the past and decided on this Pavilion x360. I'm more than satisfied. Though not as lightweight as a Surface, carrying the HP Pavilion hasn't been difficult. All of the features work as indicated, including the rather surprising 360 feature. Since I am not a gamer, I did not need the "power" associated with gaming. After a month of use, I am more than pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop. It's great for social media, shopping, editing pictures, etc. Touch screen is nice and clear. Laptop is fairly light-weight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for college but have been using it for work as well and I love it. That touch screen is so convenient and the size is perfect.

    I would recommend this to a friend
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