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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 438 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Pavilion x360's responsive touchscreen, ease of use, and performance. Many appreciate its lightweight design and convenient size, while also noting positive feedback on battery life. However, some users mentioned that the device can get warm during use, and a few expressed a desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 75 reviews
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a month so far. Like it alot. I thought Id miss the 15" screen but I prefer this size much better - not as big & bulky & I needed to stick to my budget. Had to have the touch screen & lit keyboard. Easy setup. Great graphics. Did notice gets quite warm while charging.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice Little HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice “mid budget” laptop. Well spec’d with 512 GB SSD, touchscreen and backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refurbished march 29, first day I charged it. Set up and it froze, if I lay laptop a little sideways when laying down… the touchpad doesn’t work, only the touchscreen does, April 4th this is my 4 day using it… and it froze again. Refunding

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-in-1 Flexibility: The 360° hinge makes it super versatile — switch between laptop, tablet, tent, and stand modes easily. Great for both work and streaming. Performance: The Intel Core i5 (likely 11th or 12th Gen depending on the model year) offers snappy performance for everyday tasks like browsing, Zoom meetings, and light multitasking. Storage + Speed: With a fast 512GB SSD and 32GB of Intel Optane memory, apps and boot times are noticeably quick. You’ll feel the boost in responsiveness. Touchscreen: The full HD touchscreen is vibrant and responsive. Perfect for note-taking, drawing (with stylus support), or scrolling through social media. Design: The Warm Gold color gives it a sleek, premium feel. It stands out in a crowd without being flashy. Cons: 8GB RAM: It's good for most users, but might feel limited for heavy multitaskers or creative work (e.g., video editing or large Photoshop projects). Battery Life: Expect around 6–8 hours under normal use — decent, but not class-leading. Reflective Screen: The glossy touchscreen can reflect light, which can be distracting in bright environments. Build Material: While it looks elegant, the chassis is mostly plastic. It’s lightweight but may not feel as premium as higher-end ultrabooks. Best For: Students Casual users Light productivity and entertainment Those who want tablet/laptop flexibility Not Ideal For: Gamers Video editors or heavy-duty content creators Users needing more than 8GB RAM or a dedicated GPU

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    The best laptop I have owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a 35 year old student at the Teacher's College in Western Governor's University. I bought this laptop after a lot of research and because it meets the guidelines I need for WGU. I love that the laptop is fast. It takes almost no time to turn on and login. The webpages load fast and uploads are quick too. However, the fingerprint reader isn't always able to get a good read. It usually takes about three times before an accurate read, but sometimes I have to type in my pin. Honestly though, I don't really care about that. The touch screen is the right amount of sensitivity. It isn't so sensitive that it reads an almost touch like some touch screens I have used. The battery life is amazing. I can do school from 8:30 am until 4:30 pm without needing to charge, 8 hours. The speakers are clear, the Mic is good. Overall, I do recommend this laptop. It probably wouldn't do great for gamers, but for the rest of us, it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    funky touch laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this touch screen, a to go to laptop very fast pc only need to explorer online or watch hockey games, or check email nothing heavy duty work on this pc, just my to go to laptop anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful laptop computer. Small, fast, and lightweight. Great for working away from home or even at home in a quiet place. Lighted keyboard is perfect for low light conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Good but not quite enough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable keyboard, nice touch screen. But with just 8GB ram it does tend to freeze up or get skaky if I have a lot of tabs open. Also sometimes freezes when booting up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my touchscreen laptop also nice that it folds over

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    My HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen I'm loving my new laptop. I have it hooked up to a larger monitor while working at my desk and that works great for me. The speed, the light-up keyboard, and functions are very easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop, very light weight. Speed is unbelievable, the light up keyboard is a must and it’s on point. Win 11 is so smooth. The touch screen feature really helps at times.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Nice little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp and zippy little machine. Still getting used to some of the new features of the laptop and Win11, but so far so good. Has some nice ports including a USB-C. No ethernet port, but that appears to be standard now for most new laptops, and you can always get an adaptor for around $10 on amazon if you really need ethernet. First laptop with a fingerprint login, which is a cool feature. A little picky on the fingerprint, but I may have not config-ed the print properly -you can redo it. Nice speakers and display. The machine runs pretty fast and smooth. Great laptop for home and home business use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Pavilion computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a lite computer touch screen good for school and games it’s so sleek everybody should have one it’s sturdy one of the best computers

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the seamlessness of the touch screen and the laptop functions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my wife she loves it. Light and really fast compared to her old one. Backlit keyboard is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop for every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this laptop as her other one was starting to die. This is an excellent replacement for her. Touch screen capabilities. We had to buy a pen so she could do her drawing with this laptop. Its fast, and it works. Not too fond of Windows 11 though. Would have preferred Windows 10 as Windows 11 is still relatively new and all the bugs haven't been worked out yet. Even though this is an HP product, this ones seems like a better unit compared to other HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 5 out of 5 stars

    Excellent service and knowledgeable staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to useand convenient size. very precise display and yet light weight so useful at home.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    HP notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a small HP notebook computer. We really like the product. The screen is a small 14" size, and the product is light weight. The primary user travels with this and values its small compact size. Back light on keyboard good for use on the road in poor light conditions such as plane or bus.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop touch screen and all I use daily for personal and work uses

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp pavilion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for work and school I love it nice full size touch screen computer

    I would recommend this to a friend