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Customer Ratings & Reviews

Your price for this item is $497.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 438 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Pavilion x360's responsive touchscreen, ease of use, and performance. Many appreciate its lightweight design and convenient size, while also noting positive feedback on battery life. However, some users mentioned that the device can get warm during use, and a few expressed a desire for more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refurbished march 29, first day I charged it. Set up and it froze, if I lay laptop a little sideways when laying down… the touchpad doesn’t work, only the touchscreen does, April 4th this is my 4 day using it… and it froze again. Refunding

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get something cheaper

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed after 2 years!!! Was doing and update and crashed. Only used this computer to access my bills to pay!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery swell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom one year ago and before the year was up the battery for the computer started to swell. Now it doesnt work unless it is plugged in. I have to buy another battery now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    mid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but the touch pad and touch screen stopped working after a year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Things don't change if things don't change.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a laptop and have it picked up by my son in law in Indianapolis, but nooooo I could not do that I had to have it shipped to my house? Whats up with that? Got it and the computer is nice. But It took a 1200 mile round trip for What?

    I would recommend this to a friend