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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 183 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Poly Voyager Legend 50 Wireless Noise Cancelling In-Ear Headset's noise cancellation, overall performance, and battery life. Many find it comfortable to wear for extended periods and appreciate the audio quality. However, some customers have experienced connectivity issues and find the volume insufficient, while others have expressed concerns about call announcements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 183 reviews
  • Rated 5 out of 5 stars

    Excellent blutooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best blutooths I've ever purchased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and has a quality feel. Have two stars because when calls come in you get voice notifications to answer or decline but when you verbally reply it doesn’t answer the call. You have to manually answer by pressing the button on the back of the headset. Additionally it’s expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Bluetooth Ear Piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and always appreciate staff support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neo headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for someone who needs to have a new microphone but from what I can tell it’s very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a truck driver and he loves it. He said the sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Poly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for a number of years.And this one has become the latest version and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plantronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved Plantronics bluetooth but for some reason has had alot of issues with these new models legend 50 . Purchased 2 already took them back to the store . Had to go back through Plantronics now . Waiting on another one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's Ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Callers complain of the in and out of the call. The quality of the device seems to be different than the 5200. I loved Plantronics and my 5200, but I am not a big fan of this one yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best I have owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, excellent call rang, extremely comfortable. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plantronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earpiece, but i've noticed on this model.The earpiece is not as comfortable as the previous models.Love the productIf they can make the earpiece more comfortable, it would be a great earpiece

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick with the 5220

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to replace the Poly (Plantronics) 5220. Not even close. Volume is less...no clarity to caller...noise cancellation weaker. It's prettier..just not the same technology!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product very well, but the person that helped me was very rude. I come very close to walking out. Her name is Taylor, so very rude.If I need something in the future and I see her, I will go somewhere else thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the previous headset from Poly Voyager and now they have upgraded it to the USB C connector. I bought this to since the noise cancelling is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful product always purchases the Legend headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better awareness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy to use features. Put it on answers call. Noise and wind reduction are great. Putting away my earpods in favor of the Poly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit well. Feels like it’s always going to fall off my ear. People can hear me well but it’s difficult hearing callers because the earpiece never seems to sit in proper position.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it says. I like the compact size. I use it when I drive since my phone can't go through my Jeep's system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted Exactly 1 Month...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in Poly quality since they got bought by HP. I have purchased a lot of these Plantronics ear piecess over the years and they have been great but I do use them everyday with heavy use. In the past when it was Plantronics I could sometimes go 2 years without them going out but usually it was one year. Then when it became Poly with the 5200 I was lucky to get 6 months. I was hoping with the 50 the quality would be back but first impression is not great. Its literally just been over a month and it is completely dead and wont even turn on anymore... Very disappointed. Hopefully it was just a lemon. I will exchange it for another and see if the next one last longer. If not RIP Poly. I will have to move on and find a different option. Its sad because I have been a very loyal customer for years. Used to be a great earpiece. When they work they are still the best out there. But with the quality recently. Its not worth it anymore. I will update my review with how it goes with the replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms. A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't work as expected. It takes too long to answer the calls to the point of the caller sometimes hanging up before the call can be answered. I have to holler into the microphone several times before the call is answered and sometimes it isn't before disconnecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Poly Voyager Legend 50

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!! Product....Exceptional Product.....Great!!! Product

    I would recommend this to a friend
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