Customer Ratings & Reviews

HP - Refurbished EliteDesk Desktop - Intel Core i5 - 16GB Memory - 256GB Solid State Drive - Black

Model:: BB2-21749; |
SKU:: 6447442

User rating, 3.8 out of 5 stars with 16 reviews.

Highly rated by customers for:

Customer reviews

Value
Rating 4.6 out of 5 stars
Quality
Rating 4.1 out of 5 stars
Ease of Use
Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are positive about the refurbished EliteDesk's performance and value. Many comments praise its speed and reliability, exceeding expectations and working as expected. The positive feedback highlights the computer's durability and its excellent performance for the price. No negative customer feedback was reported.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (13)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-16 of 16 reviews

Rated 5 out of 5 stars
Great refurbished elitedesk desk top
Posted 1 year ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! I couldn’t even tell it was refurbished! It definitely keeps up with my family and myself.
I would recommend this to a friend
Rated 5 out of 5 stars
A+ Excellent! Truly a "BEST BUY!
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refurbished TotalTech gem has more bells and whistles than I needed-but NO- negatives. Yes, I would recommend it over many others I looked at because it is compact, user-friendly, reliable and Geek approved!
I would recommend this to a friend
Rated 5 out of 5 stars
Great Computer !!!!!!!!!!!!!!!!!!
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Posted 1 year ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came in on time. Works perfect. Would buy again. Small but big in value.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Worry-Free Purchase: Refurbished Desktop Computer
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refurbished computer as a replacement to a computer that was outdated, and it works perfectly! We use it in a small business, so we are on a budget, but this computer has far exceeded my expectations. I also feel great purchasing a refurbished product from Best Buy because I trust them and I know that if I have any questions or concerns, they'll be there to help.
I would recommend this to a friend
Pros mentioned:
Value
Rated 4 out of 5 stars
Good refurbished PC
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. It’s a Refurbished PC, very reasonable price.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Works great!
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No issues. Works great! I would highly recommend to all friends and family!
I would recommend this to a friend
Pros mentioned:
Value
Rated 5 out of 5 stars
EliteDesk Desktop
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Posted 1 year ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Works well and I am very happy with my product so far!
I would recommend this to a friend
Pros mentioned:
Value
Rated 5 out of 5 stars
Good Little PC
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little box. More then served the needs I have for it. Great value
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good durable computer
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Posted 2 years ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are very durable computers with very little hardware issues.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Works as expected
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was glad to find a refurbished unit to go into a dusty environment. Works as expected.
I would recommend this to a friend
Rated 1 out of 5 stars
Wrong Item Received
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Posted 1 year ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product received did not match the specifications of what was ordered. Instead of having a HDMI port and 3 Display Ports, it has a VGA port and 2 Display Ports. I don't know what else didn't match - didn't get that far.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Would Recommend!
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been an amazing purchase. I didn't even realize how slow my old PC was until I purchased this one. Easy to set up. Just make sure that you have a display port to be able to plug in your monitors.
I would recommend this to a friend
Rated 1 out of 5 stars
DOA
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Posted 2 years ago. Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure how it works first one arrived DOA drove 20 miles to return. Second One arrived with no video .
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad Computer
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Posted 2 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
when I set it up it would not work so I returned it.
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
JOYSYSTEMS
Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very happy with my HP-Refurbished EliteDesk Desktop- Intel Core i5 Purchase at best buy Joysystems did marvelous job with the refurbishment and customer service;
I would recommend this to a friend
Rated 1 out of 5 stars
Do not give what was promised
Posted 2 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The specs provided for this does not match with that it actually has. It claims to have wifi connectivity but you have to have your own adapter as the tower cannot connect to wifi on its own without it. It claims to have an hdmi output which is also a lie as the hdmi cord from my monitor had nowhere to connect so I had to swap it out for a monitor with a display port. Overall very shady by this company, they include this info as “faqs” in a packet that comes with the tower
No, I would not recommend this to a friend

Showing 1-16 of 16 reviews

Customer Ratings & Reviews

HP - Refurbished EliteDesk Desktop - Intel Core i5 - 16GB Memory - 256GB Solid State Drive - Black

Customer reviews

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Rating by feature

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Customers are saying

Great refurbished elitedesk desk top

A+ Excellent! Truly a "BEST BUY!

Great Computer !!!!!!!!!!!!!!!!!!

Worry-Free Purchase: Refurbished Desktop Computer

Good refurbished PC

Works great!

EliteDesk Desktop

Good Little PC

Good durable computer

Works as expected

Wrong Item Received

Would Recommend!

DOA

Bad Computer

JOYSYSTEMS

Do not give what was promised

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