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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.2 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers regard the Refurbished EliteDesk Desktop as a high-performing and easy-to-use computer, praising its speed and straightforward setup. Many appreciate the excellent value for the price, particularly the inclusion of a solid-state drive which significantly improves performance. Overall, the positive feedback highlights the machine's functionality and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 61 reviews
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Huge upgrade over my last computer for a very good price. Very Happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems setting up and getting started! Easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refurbished Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product as well as the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a new one. Ready to go out of the box. Could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is slightly older but it runs like a new PC. The SSD makes a huge difference. Bought these to replace some old workstations and they are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy, no problems what so ever! would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc is the best I love how I can do all my work in this computer is fast and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BE AWARE its not what you think

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually do reviews because typically the initial purchase is always good.. glad I waited.. I have had this desktop for 8 months. it just completely stopped working. I did NOT buy the extended warranty (which honestly i ALWAYS do, idk why I didn't that day) but I still have 1 year right? WRONG...So I had to call HP for the manufactur warranty, come to find out that this was a 2016 computer and HP's warranty ran out years ago! I went to Best Buy.. they diagnosed it for free.. its the power supply or possible the ram itself. when going through their system they are not authorized to fix it because a JOY Systems is the ones who refurbished it. the geek squad in D'ville was GREAT & did all they could. bottom line.. unit was 5 YEARS old.. even with the extended warranty it wouldn't have helped.. i have always had good luck with refurbished but learned a costly lesson... NEVER AGAIN.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great value, and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my wife's computer and stay within Windows 10 family. This refurbished desktop was perfect. Took a little longer to set up because Windows 10 did not recognize our older Epson printer, but eventually we discovered how to find the drivers and everything works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. It wasn't wifi compatible and didn't recognize the printer. That was the only issues so I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fabulous Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great, really fast. Easy to use. Nice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for a home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school and personal use. It's fast, works great, all the features I need, and the case has enough room that if I need to do upgrades or repairs I can get to them easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Tyrone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer working great very easy to use nice deed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is the way to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to be requesting a home appointment to have everything set up in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent shape and works perfectly. Couldn’t ask for a better price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works very good, I am happy in every way at this point, thank you very much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Brick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an 7yr old Dell that was doing the slow death. I didn't want to spend alot so upon speaking to the sales person at the store, I settled on this HP. It turned out to be a very expensive brick. Would not turn on no matter what steps I took. Returned it to the store. This is the second computer I have purchased from them in the last two months that had to be returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this computer. It worked perfectly out of the box and I love the speed it given in comparison to my other computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality - would purchase again from this refurbisher.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer loads up quickly. Lots of USB port to attach all my devices

    I would recommend this to a friend
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