Customer Ratings & Reviews

This is a very good product. Ticks all boxes. The battery life could have been a little better.

The laptop is very light weight and perfectly sized for traveling. I love the fact that it doubles as a large tablet for when I want to walk around with it.

After 2 months the laptop is working as one would expect. I've not had any glitches related to either hardware or software to date. I'm using a wire keyboard and mouse as well. The Unit is sleek in design and has plenty of external ports. This particular model was only available online. A very similar model is in the store, however, this has a slight better display... And for the same price. I'm not a gamer or on this 10 hours a day so can't speak to that level of use, however, based on 6+ hours with normal wear (Word, Excel, etc.) it does just fine.

Easy to use. Extremely lightweight and easy to carry to work. Tablet conversion feature is nice.

great laptop. Very light in weight and performance is great.

Lightweight. Great workmanship. Fast. Easy to setup and use.

I had an old HP pavilion M6 and decided to upgrade to this unit after much research. I use it for work and personal. It has not disappointed.

I love my laptop my only issue is the speakers could be louder

This computer isnfor someone who loves technology. It isn't slow, it's size efficient, and it just looks great!

after considerable research, purchased for grandson's use in collage. it has everything including solid state hard drive

Great laptop/tablet. Pricey, but worth every penny. A PC Mag Editor's Choice, and they don't give those out lightly!

Bought this as a graduation present for my daughter, we are very happy with this computer.

Very portable and its performance is excellent. I love it!

Windows 10 freezes a lot. I have to shut the computer off and start over at least twice an hour. I'm going back to being an apple consumer.

Great product at a great price. Was on sale, which is why price was great!

This is a great computer. Easy to handle and easy to learn.

The 1st one tried had missing pixels. The 2nd one would no keep the date, would freeze to the point of hard reboot, and the graphics card would freeze.

My unit arrived 5/18. The part number N5S10UA#ABA is on the box. It shows up as that and (series number) 13-4194dx on the paperwork. On the back of the unit it has, in very fine print, 13-4193dx and N5S04UA#ABA which is the Ash Silver version (go figure??). They have identical specs – except for the color. I talked to BestBuy. They offered to exchange it. I said I would keep it. We corrected the paperwork for Warranty reasons. I verified the specs after arrival. It is as advertised! I studied all Laptops for 2 months (with a $1K budget). Wanted an i7 (2.5GHz) for speed – most web sites include video which slowed down my old Netbook. Wanted a SSD (bump-proof – (no moving parts) and faster). Wanted a 512 HD but too much $$. I have a 128GB thumb drive (for $35) for any future requirements. (This has 256GB). Without video, I only used 100GB on the old machine anyway. Really glad I got the QHD screen (almost) breathtaking. Wanted a keyboard – less effort than “touch”. My wife will be quick to confirm – “Yes, he is that lazy”! But, I can lay on my side on the couch, rotate and lock the screen, fold and go to full tablet mode. Appearance – well a black case is totally functional, but the silver is one of those slightly selfish “I do deserve this” moments! After I had done some research on BestBuy and ALL other websites (HP, Lenovo, ASUS, Acer etc.), I went to Best Buy (40 miles away) to actually look. Did more research, comparison – watched the fleeting “sales” and waited. This showed up for $999, verified the specs and did it. Thank you BestBuy – you have a store (but I bought from you online). And yes, really comparable units sell for $1,250 up! Jack Pittsfield, MA

Keyboard has great touch, very fast processing time, easy switch from tablet to laptop to tent modes.

The first thing you need to decide is if you really want a hybrid computer verses a standard (old school) laptop. If you want a hybrid then you have to decide if you want a pure 2-in-1 or a convertible like the x360. I own a Surface Pro 3 (keeping it) and now the HP Spectre x360. I know HP and BB call the x360 a 2-in-1 but there has to be a distinction between a fold-back and a detachable keyboard. The best part of the convertible x360 is it can sit on your lap just like a standard laptop. Not so easy to do with the Surface Pro. On the other hand the Surface Pro truly turns into a tablet when you detach the keyboard. Happy to have both available to me. But I have no problem using the x360 in tablet mode although it is a bit more difficult to handle than the Surface Pro. Pros of the x360: This model (13-4193dx) is very fast. Excellent touch screen (2560 x 1440). And the keyboard layout was perfect for me. Battery life is the best I have seen in an ultrabook. Cons: Power button is on the side, very small and took me a few days to get used to where it is located.