Customer Ratings & Reviews

It was decent. There were a few things I thought it had which it didn’t so I ended up returning it. Most of it was my fault though. I should have read the specs more. For example I wanted a touch screen and I wanted the keyboard to light up because I do a lot of night work. However one thing that was my fault was the speaker volume. It was very low for some reason. But overall it was a decent laptop

Well built hardware. Seems to "stutter" a bit when doing things with the mouse. Chalk that up to Windows 11.

Bought for school work; have had some glitches. Hoping all is better soon!

Generally good for gaming ,but may lag on heavy games and software. would recommend it for casual gamers

Everything you need for a first-time gaming laptop

Love it. Great quality. Excellent battery life and it’s fast!

The laptop has updated specification and is worth buying

I would recommend to anyone who want to get a budget gaming laptop!

Perfect for a gamer who doesn't game a lot. Easy to set up and use.

Plays Diablo 4 amazingly and Call of duty. Great for multitasking

Great laptop, if you get one that works. Bought it, brought it home, blue screened multiple times trying to set it up. Very frustrating after buying it brand new, drove 45 minutes back to the store and swapped it for another new one. New one has been amazing so far.

Best Buy is the best. I highly recommend to everyone.

great product , great price , such a good deal!!!!

Wonderful price for solid computer with basic gaming capabilities

Would recommend to buyers, i bought it with discounted price

Just the right size and the 16 GB of memory makes a difference

Works really well. Runs sims 4 super well with no problems.

I really wanted to like this laptop, I love the sleek look and how tactile the keyboard is. Unfortunately, I’ve had a fair share of issues with it, where the first laptop I got wouldn’t even turn on - and the second laptop would show that I maybe shouldn’t have bothered with a replacement at all. The screen is absolutely terrible with only 65% sRGB coverage. I did try experimenting with all sorts of different color settings and profiles, but nothing can inherently fix a poor screen. Many colors are washed out, especially saturated purples and blues, to the point where it feels like I’m looking at a paper printed in CMYK rather than a screen in RGB. And it’s not just desaturation, but the colors being incorrect as a whole. Discord has an icon that is normally saturated indigo - on this screen it appears as almost sky blue. I’ve never had a laptop with color inaccuracies this bad - I’d generally recommend you look for a model other than this one.

While this worked OK for a few months, I made the mistake of plugging in an R-45 jack to access a wired network. When I unplugged it, the laptop went into a permanent standby mode, power light continues to flash. Placed on charger and the charger light flashes. Unable to reset, and I will be taking this back to the store for a refund.

I bought this for a Christmas present for my grandson. Three weeks later it’s in for repair. I was Leary about buying an hp. The salesperson assured me they were improved and very good now. Cannot recommend