Customer Ratings & Reviews

Bought the phone, loved it instantly but handle with care. I dropped it 3 days later & the screen cracked. luckily I got it replaced with the HTC Uh Oh program & I am very happy!

Love how durable this phone feels, doesn't feel fragile and cheap. I use to have the M7 and huge improvement. Camera is 100% better, with the M7 i hated taking pictures, options were limited, hardware was flawed, pictures were grainy. M9 had some issues with the camera, but with HTC recent software update it fixed the camera issue, also helped with the phone heating up, still heats up a little with heavy use, but no where near as much as out of the box. the back feels slick, so definitely would recommend getting a case right away, kept feeling like it was gonna slip out of my hand, but the phone has a good form so gripping it is easy, The phone is fast, not the fastest out there but is enough to be happy with. Pros. Durability Camera much better than previous versions HTC Sense (All Social/News posts right on your home screen) HTC Boom Sound, listen on Play Music Awesome sound Fast Processor Cons Heats up under heavy use Slick back Battery could be better

This is my first android phone, I have only iPhones till this time. I am very pleased with this device, speed, design, screen size, photo quality, customization.. overall is the best phone I've owned. RAW format pics and 4k video are pretty awesome on a phone. It does heat up a bit more than other phones, but its not that bad. Screen quality is great. One thing I would change is the position of the Power button as it is very easy to accidentally turn it on or off, specially when turning the phone sideways to use the camera or watching a video.. I would also turn off the capability of changing the ringer volume while the screen is locked. That is very annoying as it is really easy to accidentally turn the volume all the way down. Other than those 2 minor issues the phone is great and I am very happy with my switch from Apple to HTC.

this phone is very good purchase. Camera is good 21 mp ,memory 32 gb and you van put sd card for pictures and videos . Only thing negative is the device take hot in 10 minutes of continuous use . Battery run all day without problems . And for mi the size is perfect. Sound is amazing.

Love it. It is very thin, weightless and capable of a lot of things I am still learning. Great camera and audio. Music sounds great and without distortion

Bought this phone on sale at best buy for $299. Build quality is great love the design of this phone. Speakers are loud and crisp. Snap dragoin 810 is lighting fast as well with the HTC UI. Great Flagship phone for half the price of a Apple or Samsung.

The HTC One (M9) is a good phone with lots of features. However, it does have a tendency to get super hot when charging and with lots of use. Battery life is poor, and needs to charge 2 times per day with average use.

this is my second HTC phone i loved the first one maybe a little to much. the functions are taking me a little time to get used to. camera is fine takes great pictures video as well. phone gets hotter a lot faster than my first phone when you surf net or use as a hot spot. i have had some problems with calls going digital sound and than dropping i use my phone a lot for work so this is annoying. battery life is great over all happy with my HTC

The HTC one M9 is a phone with design and reliability as its outlying features. With the recent camera update squashing all claims of a totally inferior camera it is a world class phone. Using it now for 3 months and without a single complaint I'm impressed!

The HTC One M9 is a wonderfully solid, beautiful and fast phone. Beautiful display. Wonderful sound. Sleek lines. If you want to go Android, this phone is second to none.

Great camera, fantastic sound, easy to use. I used to love iPhone had one for years, switched to Samsung a year ago this is my first HTC and it's the winner hands down.

I needed a smartphone, specifically an Android, to help me manage multiple social media accounts and gauge mobile search engine optimization via Google. The HTC has been smooth and user friendly so far, with lots of memory, easy interface and a nice big screen. A great alternative to apple!

I love this style of phone, which is why I jumped on the chance to get the next HTC one M9 (I have the M7 already). The size is comparable, the processor blazing fast, and the camera is leaps and bounds better than the one on my daily driver. GET THIS PHONE!

The screen size is ideal and it has the best sound of any phone I have ever owned. Improved battery over previous model alleviates my only complaint.

I got the phone because of some snafu over at AT&T regarding a phone upgrade before the deadline (they don't offer contract upgrades anymore). After some shipping errors and a horrendous time with customer service, they basically gave me money to buy this phone from Best Buy while it was on sale. So the phone works just like it's predecessors in terms of apps and functions. If you've owned the M8 or any other recent HTC phone then you'll be at home. The transfer process is easy as it is with all HTC-HTC phones. I had purchased the Blackberry PRIV as my new phone initially because I loved blackberry phones back in the day. One thing I didn't realize and took for granted was native media players and gallery options! I am not fond of google play and picaso so when I returned the PRIV and bought the M9 I did extensive research to make sure it had both it's own media player and it's own gallery (like the M8). The phone gets hot when the screen is on (GPS) which is to be expected. I guess my only gripe with the phone is that when you transfer everything (apps and settings) you'll still have to sign in to everything you use and set up email accounts again. If you're looking for a new android that will handle your everyday needs and have limited knowledge of the android system then this phone basically does all the work for you. If you're an android aficionado then you'll probably do your extensive research and get this phone if it appeals to you. TL;DR great phone!

I have had three versions of HTC phones, HTC Inspire, HTC One M7, and now the M9. While I still love the aluminum case and it's solid feel, I am dissapointed that some of the best features of the M7 are curiously gone (like Zoe and the Blinkfeed tiles that flipped in a 3d way rather than slide in 2d). The camera has been upgraded but I used to get some amazing sunsets with the M7 version. The new camera features are not overly impressive and flash photography is spotty at best. Hopefully they will push out a fix for that soon. HD video produces lines in the video while viewing on the phone. Moving the power button to the side was a mistake in my opinion. I hit it every time I pick up the phone and it is just below the volume buttons. I still like most of the features of the phone but think they are going backwards in some areas.

As usual this is another premium smartphone from HTC. awesome build quality, great camera and no lag with the awesome processor and 3gb ram. Known gacr: Not so good battery life, but overall a decent device at this price Also yiu can get a free unlock from AT&T and use it with any GSM operator worldwide.

Love this phone! Lightweight and nice colors. Wish it came in other colors though. And the camera is amazing!

I enjoy this phone it has a fast processor a cool raw camera mode. Definitely recommend it.

The reviews I read about this device getting hot are true in my case; however, not so hot that the phone becomes uncomfortable to hold. Fast phone and my favorite thing aside from the great sound from the external speakers is the ability to customize the themes on the phone.