Customer Ratings & Reviews

Reason why I don't bash it, with like 1 or 2 star, is software is really good. As a fellow programmer I know how difficult it is to program and I give that to Vive. But if you're new and you think this is going to be worth it LOOK AWAY. Reasons why to not buy this: -Price tag: I expected a drastic change due the high price tag from Rift S and even samsung odyssey (which are priced 399 and 499 respectively, but with sales, you can get either 349 or 229 respectively) -comfortability: I wanted to love the headset, but the halo design and strap felt so wacky for me, like it was as comfortable as my samsung odyssey -weight: controllers are too heavy. I don't understand how they can be so heavy compared to WMR controllers that are larger, but they are heavy and can grow heavy -FOV: this was tricky, I wasn't sure if I did something wrong but thought I messed FOV or something, since my odyssey+ has way more notable FOV compared to the cosmos. Although it seems pretty negative there's reasons for people to buy this. If first, there's no other headset in stock, and you were looking at Rift S, then sure, if you get it at 599 maybe it's okay. You get infinity with the headset, but i found it pointless. You get discounts for games, which is cool, but steam sales are kind of the same and you don't need the subscription so yeah. So final comments, new to vr? go for odyssey or rift s. Looking for upgrade? I'd say look elsewhere, specially the Index, I think that's what I'd look to buy personally.

Fast setup and excellent display resolution. The weight of the headset isn't noticeable and the controllers feel great. Gameplay is smooth and the cameras track hand movements surprising well. Only complaints are that the headset can be difficult to position perfectly and can make it blurry at times until its readjusted but once its lined up it stays in place. The other issue is the headphones. They don't snap down and into place easily and can easily pop back out of the locked down position. Other than that it is a phenomenal headset and VR setup and the lack of needing external sensors is awesome.

Given the negative reviews, I expected to be disappointed. I was not. Visually, the image quality on this thing is spectacular. The controllers are comfortable as well. Tracking is good, though not great. I can't speak for the experience of others, but the more you have on the walls in the room in which you're using the headset, as well as the brighter the lighting conditions, the better your results. My gaming room is loaded with posters and pictures on the walls, and that could have helped with tracking. There were a few times in-game where, if I moved my arms too far behind me or to the sides, I'd lose tracking, but bringing them back in a few inches fixed the problem. I never had anything close to game-breaking and have played through several games just fine with no difficulties whatsoever. However, that $700 price tag is a huge deterrent. The Cosmos offers a good VR experience, but for $700, you should expect something great. If you have the money to spend and are looking for premium visuals and want a VR headset with built-in sensors, the Cosmos is a good option all things considered.

I had the Rift S and I figured, let me get the Cosmos since it should be the more premium experience for inside-out tracking. Couldn't have been more wrong, it started with the box; the Rift s had such a clean and simple unboxing, this is wrappers and cardboard with a side of VR. Then setting it up, I didn't realise I needed an extra software since steam said it recognised it but then couldn't detect it once steam VR was started. Then it blue screened my computer as I was setting up the room. I was able to get it back up and noticed that the edges of the lens were SUPER blurry, I needed to get the lens closer to my eyes but because of the flip-up visor the only way would be to tighten the headset to uncomfortable levels. I tried to boot up NMS and Pavlov, neither were able to be controlled. I finally got Beat sabers working and that was just a mess, tracking was horrendous. I closed out of the viveport and blue screen again, I immediately disconnected it and packed it up. Avoid, while it has a higher res and refresh rate than the Rift S, the headset was poorly design so you won't even notice it. Get the rift S, it's tracking is near perfect and it's just such a better package on top of getting finger tracking next year through a simple software update.

I do not like that with the cosmos and future Vive products they’re going to steer their system to using viveport with “LIMITED ACCESS TO STEAM GAMES” No matter how you adjust the head set the resolution is always fuzzy and you only get 60hz Speakers are good. Tracking sucks. In Pavlov my gun was always in the ground and could never properly play any other game. Also on the tutorial my hands would jump into the floor I had this for 2 hours then returned it because I was so disappointed. I ended up getting the oculus rift s they’re basically the same product but you’re getting 80 HZ for 400 dollars versus the 750 price for the cosmos. The oculus has amazing tracking and resolution and the screen is not fuzzy at all. I do not recommend this product to anyone I had the worst experience ever with it. If you want a vive get the older version not this one!

I have owned the cosmos for 2 months now and have test the headset in lots of situations. Low lighting works good unless its a shooter game. The graphics are great and the headset is very comfortable. Tracking is only off is you hold the controllers next to the headset. Make sure to put the headset into beta mode and tracking will be better. Also make sure to have objects in your room for camera to track better. Tracking is 95% compared to the Quest. (I have a Quest but graphics are 100 times better on the Cosmos). The Cosmos is not perfect but its still very good. Hopefully tracking will improve for up close movements as they update 1-2 each month in beta mode.

I own the original Vive. My experience with the machinery was great, However Vive customer service was terrible. The Vive Cosmos is great. Base Stations are longer required which means less set-up fewer wires. It took a little adjustment but the new controllers are fine. I like being able to see the real environment without removing the headset. It has also been built to accept some future upgrades/modifications. All in all many little changes have resulted in a pleasant upgrade of the Vive. I can't give this product 100% because Vive customer service is still "do it yourself " and it is even more complex to setup the software because of the Viveport VR pass through to Steam VR that I still don't understand how it works or why it exists.

This is the first VR headset I have owned. I mean I did ride the VR rides at Dave and Busters, chasing down terminators, ride through Jurassic Park, riding on the back of dragons firing a crossbow, and saving Star Fleet a few times. But this.... is AWESOME!! I have been playing Half Life Alex!! So amazing!!! You are in the game!! The graphics are great and I think the controllers have a great response to them. I did have a bit of trouble with Skyrim VR, because the controllers in the game were made for the original vive controllers, but I got online and found a code that fixed that issue and now I can play with the cosmos controllers. I have also played The Lab, very very fun, and Vanishing Realms. I am having a blast!! I thought it was funny that my dog was chilling in my play area and I had just slain a beast, and reached down to pick up my gold loot and, well, I reached down and was picking gold coins off my dog haha!! This VR headset has been so much fun!! I highly recommend it!!

I have 3 VR system in my house. 2 HTC Vive and 1 Samsung Mix Realty (Inside out Tracking) All of them works great, even the inside out tracking. The Vive with the 2 Tracking stations are the best when playing Beat Saber. Inside out tracking is much slower and can miss if you need perfect timing. The Cosmos look amazing in VR. Control are lame and too small. No grip. Tracking is the Worst even with the new Firmware update. If it was 1/2 the prices, then it would be ok. I went back to my HTC Vive, felt so much better with the games. No game controller moving on its own, not vanishing. Don't get this. Maybe wait for the next one, or wait till they fix the bad tracking. There are cheaper options out there. I just Favor the HTC Vive.

Would not recommend as your first VR headset. Setup can be tedious and the tracking isn't great for it's price point. I'd personally go with the Oculus Rift S because it's much cheaper and easier to setup. Plus it has better tracking in my opinion. But I'll give it 2 stars because maybe I set it up incorrectly somehow.

Returned this the day I purchased it. Really disappointed in the headset. Tracking was terrible. Comfort was terrible and the resolution seemed really bad for me compared to the rift s. I’m not sure why.

Getting this to work took me a week and a half buying and ultimately returning several PCs that were advertised as VR ready. Even after finding a PC that is compatible with their unbelievably specific system requirements, setup is more of a full time hobby. Also, the controllers are junk. Buy Valve index controllers that track the movements of each finger individually, the outside in tracking compatible faceplate, and some 2.0 base stations. Basically this system performs slightly better than the competition for twice the price and a lot more effort. If only best buy bundled everything I listed above in one box and sold them together.

It's my first VR headset and I love it. I dont have issues with lighting, as far as I can tell tracking is great. I can play blade and sorcery for hours with no problems. I'm really excited for the wireless kit to be released. It's so much fun.

My first impressions is it feels more quality than the Vive Pro at first. setup is easy but after that getting this this not to give me a message about lighting conditions is getting on my nerves quick.. On top of it the headset is really warm on the face much warmer than a Valve Index.. Comfort was fine.. Controllers don't support all games out the box and that is a real problem. Visual quality is decent, FOV is less than I like and IPD is on the border of supporting my IPD of 60. Avoid this HMD until all software has been updated and get it at a lower price.

Got this as a repacement for original HTC VIVE COSMOS that got a dead zone in the left eye piece that i bought from Best Buy last year. Replacment came in torn up exterior box, inside box was also torn up, main pieces were missing protective coverings. Didnt even bother using, took it right back to Best Buy for full refund.

It was my first VR headset and I honestly couldn't complain. The tracking was good, as long you had a very well lit room. The reason for the 2 stars is that mine decided to have a few dead pixels on the display. Only visible in dark areas, like if you are in caves or watching a video. Has a pass through camera that you can switch between so you can see where you are. Headset is a tad heavier than the PSVR headset. I returned mine due to the dead pixel issue.

Purchased this for my son for Christmas, he like it but he said it’s glitchy and sometimes the screen shakes, it’s annoying but not so bad he wanted to return it

The visual "sweet spot" is very small, and you cannot adjust the distance between your eyes and the screen. This results in a somewhat blurry view, which can be tough on the eyes.

Brought it for my grandson for Christmas. He plays it everyday.

I haven't tried it enough yet with different games to really know. My son really likes it.