Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 122 reviews
(122 customer reviews)to a friend
Rated 4 out of 5 stars
HTDT Usage Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HTDT Usage Tracker was performing well after set up.
I would recommend this to a friendRated 5 out of 5 stars
Geek SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kindest people. hooked up everything made it easy!
I would recommend this to a friendRated 3 out of 5 stars
Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was included on my set up but I have no idea nor was it explained to me what this wad
No, I would not recommend this to a friendRated 3 out of 5 stars
Not sure what this is...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are they tracking me or my TV? Either way, it seems like I would want to get some information before I reviewed. What are they tracking? Beats me...
No, I would not recommend this to a friendRated 3 out of 5 stars
What?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What even is this service? i don't remember the associates ever talking about this or the installers ever doing anything special.
No, I would not recommend this to a friendRated 3 out of 5 stars
not necessary for me to track
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HTDT I do not need or much care about but I am glad the feature is there just in case I need to check it out
I would recommend this to a friendRated 3 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good service provided by Best buy and if you have the option you should give it a try.
No, I would not recommend this to a friendRated 3 out of 5 stars
Unsure what this does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No review as I’m sure what it does. Assuming it goes with the mounting of tv.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good Extra Accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you just bought a brand new TV, this is worth getting.
I would recommend this to a friendRated 3 out of 5 stars
works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice product to have if it comes with your purchase
I would recommend this to a friendRated 3 out of 5 stars
okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good. Installation was timely and efficient.
I would recommend this to a friendRated 3 out of 5 stars
Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful at the time. Not something I thought about.
I would recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB gave me a good deal for my TV and soundbar, including warranty and installation. Here's hope I never require the warranty!
I would recommend this to a friendRated 5 out of 5 stars
Very nice tv. Happy with my choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the service they provided. They were very nice and kind and very professional .
I would recommend this to a friendRated 1 out of 5 stars
No idea what this is.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what this is. It is on my receipt with a cost of $0.00. I assume it's some product code they had to put on there connected with the delivery and/or Geek Squad installation. It would be nice if someone could tell me what this is. Also, why do I have to give something at least 1 star? Why can't I give something zero stars?
No, I would not recommend this to a friendRated 2 out of 5 stars
Haumondy remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not holding a good charge Goes dead every other day
No, I would not recommend this to a friendRated 1 out of 5 stars
tracking repair orders
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i had the hardest time tracking my order because the geek squad used the wrong extended warranty so they had to redo the order and i had a hard time getting the order number also the tracking was to vague.
No, I would not recommend this to a friendRated 1 out of 5 stars
What is This?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea what this is or what it is supposed to do. No one explained it to me. I feel that the sales people and the installer failed to properly inform me.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Dhawk – I’m sorry for any concern that seeing this on your receipt caused, and that no one explained that to you. It stands for Home Theater Decision Tool, and it’s a tool we use to help you get the best possible collection of services for your new home theater purchase. There’s no charge for it, it’s just on your receipt as a way for us to know that the tool was used to make your order.
Rated 1 out of 5 stars
I Amy even know what this is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m filling this out because I can. No idea what a usage tracker is and it did not cost anything. Came with the purchase of my tv and DVD player.
No, I would not recommend this to a friendRated 1 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even sure what this is but plan on inquiring of Best Buy representatives as soon as possible.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Could you please elaborate a bit more on what you're referring to? I'd love to assist, but your message doesn't tell me much.