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Customer Ratings & Reviews

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Your price for this item is $699.99
The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 59 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers frequently mention the affordability of the 26" Mountain Electric Bike, describing it as an "amazing value" and a "good value for the price." The ease of assembly is also highlighted, with customers appreciating that the bike arrives mostly pre-assembled and requires minimal effort to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Rated 4 out of 5 stars

    Good bike for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good bike for the price. Bought it as a gift for my 12 year old and we have put a lot of mile on it. However it is a cheep bike, Heavy, cheep components derailleur doesn't always shift well, chain has popped off a few times and battery assist computer doesn't always turn on as expected, sometimes you need to reseat the battery or plug the charger in and out to get it to work. But overall it's well worth the price and we have had a lot of fun with it.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Tom, Thank you so much for the 5 star review and feedback on the Hyper Electric Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Assembly, Speed

    Rated 5 out of 5 stars

    Michaels bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. It’s pretty cool to ride and goes pretty fast! Battery charges easy and is easy to take out of the bike .

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Michael, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good E bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid bike it is well balanced and easy to ride the battery is lasting well beyond what I expected can’t wait to try it on the local trails my only disappointment was the rubber brake pads and no throttle but better research on my part would have shown that it.is a good entry level bike if you are concerned with spending less money

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi William, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Seat comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Bike

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike overall, holds charge and gets me to where I need to go. The seat is rough though.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Johnny, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Electric bike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only been able to ride it a hand full of times . I go about 4 miles 3 or 4 times a week . So the charge does last several days. But low quit working about the 3rd ride. So it only has med and high. But the price was fair.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal. Small size . But ok for this prise. lol kek

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Aarons Awesome E-Bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The e bike is awesome son loves it too bad my son was just hit by a car whil riding it and bike was destroyed but my son is ok luckily. Looking to buy him another one soon as i can afford it.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi David, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 3 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bike a few weeks ago. I took it home and didn't have time to put it together until about a week later. I assembled it and charged it but it does not work. I took it back to Best buy and they told me that I cant return it or exchange it. They told me that I have to contact the manufacturer even though I paid for the Geek Squad protection. It doesn't make sense that Best Buy charged me for the Geek Squad protection but they tell me that I have to go to the manufacturer for any repairs or exchanges.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best bike

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and economical, value for money Kids are so happy

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bike!!!! Good value. Made well. I would buy for myself.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Robert, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing E-Bike for your value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riding my E-bike is amazing. I'm disabled and this is truly a life saver. Im able to bike ride with Grandkids!!!! Thank you. Worth every penny!!!

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is on the pricey side and had to be put together, but if you know what you’re doing, it’s not really a hassle. Its a really good bike and works perfectly.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 5 out of 5 stars

    Paid and stolen!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome I hadn’t even gotten home yet to open it! Once I arrived home it was stolen!!! So there goes $600 to whomever ripped off my bike from my patio. I wish Best Buy had a signature requirement that way thing like this would not happen!

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Joseph, really sorry to hear that you are having a problem with the delivery. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Rated 4 out of 5 stars

    E-bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be very durable. Good value for the money.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Larry, thank you for the review and feedback on the Hyper Mountain Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane HyperBikes

  • Cons mentioned:
    Seat comfort

    Rated 2 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other bike but the seat really is not the best. Buttocks hurt just riding it. The bike shuts down while riding it. Then you have to turn it off, wait and turn it back on. Very annoying. Only has a 15 day return policy which is ridiculous. Bought a Jason and love it.

    No, I would not recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane HyperBikes

  • Pros mentioned:
    Pedal assist

    Rated 5 out of 5 stars

    Perfect Starter Ebike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice starter Ebike was really easy to put together. Lots of power as well on the assist.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent E-Bike for an even better price during t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent electric bike great price!!!!Easy to assemble be sure you have the exact tools needed for the assembly. Battery charged in 4 hours and was ready to go.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi Brad, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Rated 5 out of 5 stars

    My e-bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Good shocks for all type of road.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great electric bike for daily commute

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for daily commute to work. Moderately easy assembly with most parts pre-assembled. Swift delivery. Comfort ride. Can't ask more at this price.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mountain e-bike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bicycle I've bought so far. Highly recommend.

    I would recommend this to a friend
    • Brand response from Hyper_Bicycle_Expert
      Posted .

      Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane HyperBikes

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