Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 372 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the CloudX Pro Wired Gaming Headset's exceptional sound quality and comfortable design, frequently citing its lightweight feel and excellent fit. Many appreciate its compatibility with multiple systems and the included protective case. While some users noted minor issues with the volume control and wired connection, the overall positive feedback highlights the headset's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 372 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third set. Like sound and fit. Jack broke on first two. The volume adjustment is temperamental has been giving me problems with this set.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Great sound , great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaints with this headset is the online volume controls. It is a little clunky and hard to adjust when playing an intense game. Other than that great headstone.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    good headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my husband after his turtle beaches started to act up. He loves them just as much as the turtle beaches but loves that he can use it on both his xbox and pc

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Great headset with a glitch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume controls are very scratchy and sometimes as you increase or decrease volume the left or right signal drops. Wiggling the volume control brings the signal back.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was comfortable and lightweight the leather earcups get a bit hot after a couple hours of gaming. The bass when listening to music is pretty good. Overall worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and ear cups fit snug. The microphone picks up my vioce well and players don't hear things in the room that I play. Mute is difficult to find.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    Almost there.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most comfortable headsets that I had ever owned.sount was good, not great like everyone else says. Build quality was great. Except for the inline volume control slash mute. It was cheap and any time you adjust the volume there was static. This one thing lets down the whole headset. I ended up returning them. It was that bad. If they change the volume control these would be great headsets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very clear

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great because the sound quality is top notch coming through, as well as going out through the mic. Awesome headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is used with Xbox One and it has fantastic in-ear sound clarity as well as blocking out external sounds. Thanks Best Buy for yet another great product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset for the price

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I’ve ever used especially for the price. I’ve used a lot of headsets and none compare to how comfortable this one was.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't have expected to find a hardcore gaming headset like this in store. I was glad to find these on the shelf and love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great sounding headset and works on my PC ps4 and Xbox one i didn't think the mic was gonna work on the ps4 but hooked it up and it worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For my son...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had nothing but good things to say about this Xbox one headset. Only about a month old, appear to be well built. We shall see. Good value at $79

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset works great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset replaced a prior purchase and so far there are no problems with this item. The sound quality is good and the microphone works well.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Good product reasonably priced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a pc gamer and enjoys talking to friends online. He loves these earphones with microphone. Works great and was not an outrageous price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. Worth the price, does not feel cheap, made of sturdy materials. Loved that it came with accessories and an actual hardcase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    The real test is my grandson has not complained on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ifor the kid is good then they are good. He complained about the last pair he had constantly so I returned them for these. Best decision ever.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to have to watch my purchase here. This came with a volume control in line and it is a little bit flaky. I turn the volume up and down to finally get some sound out of the headphones. I may have to return this item for a different one. It does work though. I love the design and look of them, but really important part is: Does it work without trouble? It should have been found in QA for the product and never sent out like this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    More than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the entry level headset into the $100+ models. It performs excellent and I get no pressure spots on my head after hours of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an upgrade from the mic that came with the Xbox and this was a great choice. Sounds great and the build quality is excellent.

    I would recommend this to a friend
Sponsored