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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the iSP6 SmartPlug's ease of use, compatibility with smart home systems like Apple Home and Google Assistant, and its relatively low price. Many appreciate the remote control and scheduling features, enabling convenient operation and home automation. However, some users experienced connectivity problems and found the plug's size to be somewhat bulky. A few also reported issues with the mobile application and firmware updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 716 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart plug is the best thing I have purchased for my home

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for the positive feedback... We aim for Customer Satisfaction. iHome

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    When it works it's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this switch during Black Friday to see how it worked. I set it up and then connected it to the Amazon Echo. Easy Peasy . then after a month the switch started losing connectivity to the Echo and showed not Detectable. I would reset the switch and it would work for a while and then lose connectivity again. I'm still trying to get the connectivity straightened out. Good product when working.

    No, I would not recommend this to a friend
    • Brand response from iHome
      Posted .

      We apologize for the temporary inconvenience. The latest firmware update corrected this situation. We appreciate your patience and thank you for your feedback. For additional troubleshooting please contact our Support Team at 1-800-288-2792 Mon - Fri from 8am - 4pm EST. iHome

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple to control lights in my house set up on timers. Super convenient, especially for lamps in hard to reach places where you can press the button on the wall plug to turn it off and on if your phone isn't handy.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your input. We value Customer feedback. iHome

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged our christmas tree lights into it. All we had to do was say Hey Siri turn on (or off) the Christmas Tree lights and within about 2 seconds they were off (or on). Saved having to reach behind the tree each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far. So good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas present for my daughter. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the set up. Was a breeze really. I have this connected to a lamp in my hallway and controlled by a homepod. I am very impressed and am thinking on what next I can control with just a voice lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great with HomeKit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to work with HomeKit. So simple to hook up and works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product to simply your life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this WiFi outlet! It’s so nice to set a schedule to turn on my lamps when I’m away or to have them turn on when my alarm goes off in the morning. The outlet is a breeze to setup in a matter of a minute or two!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    First time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice if you're using this for the first time: Read the directions first. It's not complicated, but it'll be easier if you read the instructions in advance. It works fine, will likely buy at least one more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to navigate app, and a lifesaver for my tortoise. Hooked up his heat lamp to go on everyday at 9am and turn off in the evening. Makes my life easier because I'm not always home to do this for him.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We appreciate your review. Thank you for sharing. iHome

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, can set it to turn on when I want and can turn it on using my cell phone. Very nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple setup, works great with Wink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these in my house connected to my Wink Hub. They're very simple to setup and lets me replace the old school outlet timers. Especially convenient when out of town using Wink's "Home sitter" application.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your input. We appreciate your review. iHome

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    First Home Automation Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an Amazon Echo Dot for Christmas and wanted to be able to turn off the tree lights with it. I looked around for the cheapest option I could. The iHome smart plug was very reasonable and worked very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Packaging suggests timer feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging is misleading, suggests that one can create timers like Wemo. The app does not allow this feature. However, the device has worked fine so far.

    No, I would not recommend this to a friend
    • Brand response from iHome
      Posted .

      The iSP6 is controlled through the iHome Control App which allows you to add "rules" to turn the plug off and on at desired times. iHome

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to remotely turn on/off my router that keeps flaking out after 24 hours being on. Works like a charm!

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We enjoy hearing from satisfied Customers. Thank you! iHome

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product wanting to turn on/off a lamp that the switch was hard to reach. It worked as advertised and was relatively easy to set up and get it working with my amazon echo units.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    No matter how much or little home auto. you have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with Google Home and I also have the Smart Things hub. I originally just used it for my Christmas lights but I am finding many useful ways to use it. I actually need a couple more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing. It connects to my existing network and allows me to contro; any other device that I want. The app that you have to get in order to set it up is pretty cool too. It has something called "Rules" I used these for my pet lizard's heat lamps. When sunset hits, the night heat lamp turns on and the day lamp turns off, and vice versa for sunrise. Pretty awesome. Take home automation to a whole new level.

    I would recommend this to a friend
  • Cons mentioned:
    Firmware update

    Rated 4 out of 5 stars

    Fun gadget around the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security feature for the house. Only slight difficulty with firmware update but was easily resolved.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We value your opinion. Your review is greatly appreciated. iHome

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great with Alexa, Have a few of these and have had no problems with them.

    I would recommend this to a friend
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