Customers express satisfaction with the iSP6 SmartPlug's ease of use, compatibility with smart home systems like Apple Home and Google Assistant, and its relatively low price. Many appreciate the remote control and scheduling features, enabling convenient operation and home automation. However, some users experienced connectivity problems and found the plug's size to be somewhat bulky. A few also reported issues with the mobile application and firmware updates.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 716 reviews
Rated 4 out of 5 stars
Resolving issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The timer part of the app worked for a week and now I have to turn it on and off from my phone or manually. Product support says they are working on the issue. I'm still happy with my purchase.
I would recommend this to a friend
Brand response from iHome
Posted .
We appreciate the honest review. Remember the iHome Support Team is always here for assistance. Contact us. 1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/
Rated 4 out of 5 stars
Good Price, quick delivery, works fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I reached out to Best Buy, when I realized I needed one to work the DOT to turn my Christmas Tree lights on an off. I was not disappointed with the price or delivery time. THanks
I would recommend this to a friend
Rated 4 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The smart plug is a great device to use in conjunction with your apple homekit. I did have some trouble getting it setup, but once it was connected everything has worked great!
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 3 out of 5 stars
Gets the job done.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good value for the money. I bought this one specifically because of its wide compatibility with HomeKit,Amazon and Google.
I would recommend this to a friend
Brand response from iHome
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The iSp6 is a WiFi-enabled wall plug that does not require a hub. The slim design fits any standard outlet. AS you mentioned, it is compatible with HomeKit, Alexa/Google voice integrated products. If you have questions need assistance with set up, our Support Team is available Mon - Fri from 8am - 4pm EST. Welcome to the iHome "smart" family.
Rated 4 out of 5 stars
Good Devise
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Item works great with apple products, but confusing and difficult to set up for Android. Very limited in the Instructions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was looking for something for my christmas tree, and this one works perfectly, and also works with Apple home. Too pricey for what is it, but so far good quality.
I would recommend this to a friend
Rated 4 out of 5 stars
Great piece of tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought two of these so that I could automate our live room cause the light switch is on the opposite side of the room where our front door is and it works great
I would recommend this to a friend
Rated 5 out of 5 stars
Great extra security at home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had a few break ins in the neighborhood and wanted something besides security cameras. We love this! We can set the timers when we are away or turn the light on from our phone when we are coming home late and forgot to leave a light on. Highly recommend this!
I would recommend this to a friend
Rated 4 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased one to replace an ISP5 plug I had which was having issues. They sometimes can become disconnected from the network, however reconnecting is easy.
I would recommend this to a friend
Rated 4 out of 5 stars
Can be hard to find
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Took awhile, awhile, to connect it to alexa and get everything set up. Tried using it last night and alexa couldn't find it. It's an iffy device. I don't really like it.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it to extend my smart house project. It works nice with a wink lighting kit. I had a problem with the ihome cloud control, but now it is back. So far so good.
I would recommend this to a friend
Rated 4 out of 5 stars
Works well for cheap
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product. Now our 6 different lamp plug-ins can be controlled as a group or individually. Only issue was set-up, but that may be apple home's fault.
I would recommend this to a friend
Brand response from iHome
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It is nice to hear the feedback from a satisfied Customer. Thank you.
Rated 5 out of 5 stars
Works fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have a couple of these. They are used for some overhead lights were there is no switch for the outlet and it is hard reach to unplug to turn the lights off. We pair these things with Alexa on Amazon Echo Dots so we can just turn off the lights by voice command.
I would recommend this to a friend
Brand response from iHome
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Thank you for the positive feedback.
Rated 4 out of 5 stars
If it works it's great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If out of the box works, it will work well (had to return 2-3). App is ok, sometimes annoying with the "I'm satisfied" showing up every time I open the app
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the most part this plug works but occasionally get lost in the shuffle and you have to re connect
No, I would not recommend this to a friend
Brand response from iHome
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We are sorry to hear that your plug is losing connection. First, make sure that your plugs are within your router's W-Fi range and without obstructions such as concrete walls, fish tanks (water), metal, microwaves, etc., as they may interfere with your signal.
Reset your router by removing the AC power cord from the outlet. After 30 seconds, insert the AC power cord into the outlet. This will not change any of the settings in the router, This is similar to rebooting a PC.
If you continue to experience issues, please check the following router settings. You may need to contact your router manufacturer / provider.
- Check the DHCP lease time. Make sure it’s set to "infinite."
- You may want to assign a static IP with DHCP reservation as well.
- The smart plugs can use Wi-Fi channels 1 to 11. These are the channels available in the US for the 2.4 GHz band. Our plugs use the 20MHz bandwidth.
Please advise us if you continue to experience connection drops after adjusting these settings. We are here to help! Phone: 1-800-288-2792.
Rated 5 out of 5 stars
Great product and even better price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This item is great because it supports Amazon Alexa, Siri, and Google Assistant. It was hard to find a product that supported all three. I use it for turning portable fans and lamps on and off using my voice with Amazon Alexa and it works great for that purpose.
I would recommend this to a friend
Brand response from iHome
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Thank you for the positive feedback.
Rated 3 out of 5 stars
Great product, but unreliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I read the reviews before purchasing and still took a leap and trying them out. The idea of convenently switching my lamps on/off is pretty good and work well when they want to, however, they often display "No Response" on the HomeKit app and iHome, prompting me to reset and re-configure them, which essentially defeats the idea of not having to be near my lamps at all. I hope it is just a wi-fi issue and not the outlets themselves.
No, I would not recommend this to a friend
Brand response from iHome
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Please update your firmware in the iHome Control App and for each individual plug. Our Support Team can be reached at 1-800-288-2792 (Monday - Friday from 8am - 4pm EST).
Rated 2 out of 5 stars
Ok Standalone, but unreliable with Alexa
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The ihome apps work ok, but the Alexa skill provided by ihome is very unreliable. I would look at different smart plugs if using Alexa.
No, I would not recommend this to a friend
Brand response from iHome
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Thank you for your feedback. We are happy to discuss an Alexa integration issues you may be having. Please contact us at your convenience :phone: 800-288-2792 (Mon - Fri 8am - 4pm EST).
Rated 5 out of 5 stars
Perfect for my fan
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I moved into a new apartment that doesn't have a ceiling fan in the bedroom, but I'm used to the white noise for sleeping. This wifi plug helps me turn my box fan on and off without having to go across the room or climb out of bed now.
I would recommend this to a friend
Brand response from iHome
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We appreciate your review. We value Customer input.
Rated 4 out of 5 stars
Great WiFi switch!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works really well ..occasionally if you’re not on your home network it takes a moment to find it ..but it still works really well
I would recommend this to a friend
Brand response from iHome
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The details provided above are very helpful. Thank you for taking time to review the smart plug.