Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the iSP6 SmartPlug's ease of use, compatibility with smart home systems like Apple Home and Google Assistant, and its relatively low price. Many appreciate the remote control and scheduling features, enabling convenient operation and home automation. However, some users experienced connectivity problems and found the plug's size to be somewhat bulky. A few also reported issues with the mobile application and firmware updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 716 reviews
  • Rated 2 out of 5 stars

    Turn off/on randomly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug look at first but after an hour of so it will automatically turn off and on randomly several times. Return it back

    No, I would not recommend this to a friend
    • Brand response from iHome
      Posted .

      We are sorry to hear that you had connectivity issues that it resulted in you returning the smart plug. The products are designed to work on 2.4 GHz Wi-Fi networks with 9.0 iOS software or later. Our team would have welcomed the opportunity to troubleshoot with you. We hope that you will give our products another chance in the near future. 

      Best Regards,
      iHome Support
      Phone: 1-800-288-2792 iHome

  • Rated 4 out of 5 stars

    Good price for what it needs to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good wifi plug. Does what it needs to do, and Alexis compatible. Basic app controls the unit, nothing fancy.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your review. We appreciate Customer feedback. iHome

  • Rated 5 out of 5 stars

    Great Concept

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows you to turn any traditional device into a smart device. I purchased it for use with a fan and lamp in our garage, because I didn't want to use the Philips hue lights outside. They're working as inetended!

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your input. Feedback is very important to iHome. iHome

  • Rated 4 out of 5 stars

    Fun light bulbs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting alexia light bulbs For the whole house there great you can turn lights on and off with out getting up from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when google home doesn’t push it off. Which is when I have to reload the program back into Google Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several at home from the same iHome brand. I use them for lamps and they work very well, effective and comfortable. They integrate with Apple Home. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did she forget to turn off the...?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for someone who sometimes forgets to turn off a certain hair accessory that could be very dangerous if left on all day. Added bonus, it's a nice way to dip one's toe into the smart home world.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your pleasant review. Enjoy your iHome experience. iHome

  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, turns things off and on. Only caveat is must use 2.4ghz network and MUST also connect to the same 2.4ghz when adding the switch for the first time. Subsequent operations can be from anywhere.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your review. iHome

  • Rated 4 out of 5 stars

    Great WiFi Switch for Remote Control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the form factor and the on/off switch placement on the side. I use this in hard to reach locations.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for contributing your feedback. We appreciate the review. iHome

  • Rated 5 out of 5 stars

    Works with iHome, not Wink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was able to schedule my device to turn on and off on schedule under the iHome app the plug is not compatible with Wink at this time. The isp5 is but the version 6 has not been added yet.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your favorable review. We encourage Customer feedback. iHome

  • Rated 4 out of 5 stars

    Works for Siri not alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat disappointed that it does not work with Alexa but it does with Siri so it's not the worst

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      The iHome Smart Plugs do work with Alexa. Please contact the Support Team to walk you through the set up process at 1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/ iHome

  • Rated 4 out of 5 stars

    Put these in daughter house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for her device. I have gotten more and place them around her house.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Great function but could be smaller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great function but the size could be little smaller

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We manufacture one of the smaller SmartPlugs as it only covers one wall outlet at a time. Thank you for your input. iHome

  • Rated 4 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with google assistant but isn’t as easy to get it to work with those instructions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks like a good idea.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get the smartplug to connect with my iPad running iOS 9.3. It should only take a few minutes but I tried for just over an hour. I could not get my network to recognize the ISP6. I am quite sure the problem was on my side. Yes I would recommend this to someone with a newer version iOS to try. You can always return it like I did.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We are sorry to hear that you had difficulty during the setup process and that it resulted in you returning the smart plug. The products are designed to work on 2.4 GHz Wi-Fi networks with 9.0 iOS software or later. Our team would have welcomed the opportunity to assist you with the process. We hope that you will give our products another chance in the near future. 

      Best Regards,
      iHome Support
      Phone: 1-800-288-2792 iHome

  • Rated 3 out of 5 stars

    Very cool - when it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like this thing, I really do. It is nice looking, has a nice app, and I like the button on the side for manual on and off. The problem is I set up a rule to turn on and off at a certain time of day and it seems to lose that functionality after a month or so forcing me to basically reset the whole thing and start over. Not sure why....

    No, I would not recommend this to a friend
    • Brand response from iHome
      Posted .

      We apologize for the delay in responding.
      Our iHome Support Team would be happy to resolve this issue for you! Please contact us at your convenience:
      1-800-288-2792 (Mon - Fri 8am - 4pm EST) iHome

  • Rated 5 out of 5 stars

    A Great Smart Home Outlet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iHome SmartPlug is a great addition to any home automation setup. Compatible with Alexa and HomeKit integration and is compact enough to not block any other outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works without any problems!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace a similar product from Wemo. The Wemo would not wok for me and their tech support could not solve the problem! The iHome worked the first time.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Another Satisfied Customer iHome

  • Rated 4 out of 5 stars

    Maybe not for dummies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems setting it up - but I am computer illiterate Still can't use on a timer mode

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Please contact iHome Support: https://www.ihomeaudio.com/support/contact/ or 1-800-288-2792. We are happy to walk you through the set up process using the iHome Control App.
      8am - 4pm EST. iHome

  • Rated 2 out of 5 stars

    No

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this at all. Kept disconnecting on me

    No, I would not recommend this to a friend
    • Brand response from iHome
      Posted .

      We are sorry to hear that you had trouble with the setup process. Our iHome Support Team would have been happy to walk you through the process. Please contact us at 1-800-288-2792 (Mon - Fri 8am - 4pm EST) iHome

Sponsored