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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the iSP6 SmartPlug's ease of use, compatibility with smart home systems like Apple Home and Google Assistant, and its relatively low price. Many appreciate the remote control and scheduling features, enabling convenient operation and home automation. However, some users experienced connectivity problems and found the plug's size to be somewhat bulky. A few also reported issues with the mobile application and firmware updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 716 reviews
  • Rated 5 out of 5 stars

    I control my toddler TV using this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I control my toddler TV. I have a multipoint connected to this plug and all TV connections are running from this multipoint. I control this plug using app. Very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as 2nd.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present and apparently this one is not as good as the 2nd one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work really well and the integration with HomeKit is a huge benefit.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We appreciate Customer feedback. Thank you. iHome

  • Rated 5 out of 5 stars

    Better than wemo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smart plug after I bought 2 wemo plugs that would not connect to wifi. This plug connected on the 1st try and been working like a charm ever since

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for the positive feedback... We aim for Customer Satisfaction. iHome

  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get device for the price. I use with Alexa and it is perfect for my situation.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your input. We value Customer feedback. iHome

  • Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with home kit but at times Alexa has problems connecting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use easy to set up, great help with when you have your hands full.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on what you plan on using it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to turn lights on and off in my moms home. Works well, although I wish they had a one button preset away mode that turned the lights on and off intermittently when not at home as a security feature. I think this might be better suited for turning other appliances or electronics on and off.

    No, I would not recommend this to a friend
    • Brand response from iHome
      Posted .

      You can set up rules to turn the plugs on and off randomly. They can even be set at different times during the week. Contact our Support Team for more information at 1-800-288-2792 Mon - Fri from 8am - 4pm EST iHome

  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Connects to my network and allows me to control the devices I plugin to it. The app you use to set it up is pretty great too. Home automation, love it.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for the positive feedback. iHome

  • Rated 4 out of 5 stars

    Nice one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for controlling table lamps and small appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Apple Homekit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpackaged, plugged in, and added to Apple Home app and worked flawlessly. LED status light is a bit bright in a dark room but not a deal breaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my Christmas tree and it worked great!

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.”

      Best Regards,
      iHome Support
      1-800-288-2792 iHome

  • Rated 4 out of 5 stars

    Great wifi outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just need to hit the reset button every once in awhile!

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Like all technology (phones, routers, computers etc ) , sometimes it needs a reboot. Thank you for your review. We appreciate Customer feedback. iHome

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wellEasy to install, and linked up with my Echo Dot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works fine and I haven't had any problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own several of these and they are great because they support HomeKit and Alexa (amazon). Picked them up on sale so it was a no brainer!

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for the positive feedback... We aim for Customer Satisfaction. iHome

  • Rated 4 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and mobility. I'm able to control my devices from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Interesting Way to Control Power to Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked as I expected from the product's description and allows you to control power to a device in a fun, interesting way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Sometimes. It doesn’t the rest of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility and being able to walk in with the lights coming on! Very programmable with the HomeKit app with apple!!!

    I would recommend this to a friend
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