Customer Ratings & Reviews
- Model:
- ISP6WC4
- SKU:
- 5656722
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the iSP6 SmartPlug's ease of use, compatibility with smart home systems like Apple Home and Google Assistant, and its relatively low price. Many appreciate the remote control and scheduling features, enabling convenient operation and home automation. However, some users experienced connectivity problems and found the plug's size to be somewhat bulky. A few also reported issues with the mobile application and firmware updates.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents, they are very happy with it.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great for appliance with an on off switch & apple tv
I would recommend this to a friendBrand response from iHome
Posted .Thank you for your input. Feedback is very important to iHome.
This really worked!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked well for my dad - who we purchased it for.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to be buyinging several more in the next couple days
I would recommend this to a friendBrand response from iHome
Posted .Thank you for being a loyal iHome Customer. We value your opinion.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and value. Bestbuy service is fantastic.
I would recommend this to a friendGreat for a smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to any smart home works great with echo dot
I would recommend this to a friendBrand response from iHome
Posted .Thank you for Sharing your iHome experience.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful addition to the Echo. I love it.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing, it makes your home smarter
I would recommend this to a friendperfect solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was just the right plug to complete the job!!
I would recommend this to a friend- Cons mentioned:Connectivity, Size
Does not work well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connection Weak wifi connection Waste of money Takes too much space
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear that you are having trouble with the smart plug. Our Customer Support Team welcomes the opportunity to walk you through the set up process. The iSP6 is one of the smallest plugs on the market as it only takes up one outlet. Many others take up two. Contact us directly at 1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought to use with Echo dot, to control room light.
I would recommend this to a friendBrand response from iHome
Posted .Thank you for Sharing your iHome experience.
Works Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is hard to set up and get working. The website and included documents are little help but once it is updated and set up everything works great.
No, I would not recommend this to a friendBrand response from iHome
Posted .The iHome Customer Support Team is always here to assist with set up. Contact us. 1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/
Great for Beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more stumbling to turn on lamp when i come home
I would recommend this to a friendBrand response from iHome
Posted .Thank you for your feedback. We value customer input.
Great addition to echo dot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to echo dot To turn on and off lights
I would recommend this to a friendBrand response from iHome
Posted .We appreciate your review. Thank you for sharing your input.
okay when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device frequently forgets its configuration. It must be reset and reconfigured every few weeks. This wouldn’t be so bad except that it takes hours to configure successfully. Expect to have 30 to 40 failed configuration attempts every time. After a reset it is always available for setting up, but after it connects to the network it just disappears, all attempts to continue configuration just timeout or result in other errors.
No, I would not recommend this to a friendBrand response from iHome
Posted .Sounds like your firmware is not up to date. Please check your individual plugs and the iHome Control App.
Also, make sure you are setting the SmartPlug up on your 2.4 GHz network (not 5.0). Our Support Team would be happy to assist you with this. Please contact us at 1-800-288-2792. Mon - Fri from 8am - 4pm EST.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this SmartPlug because it is supposed to be compatible with my iPad however I couldn’t get it set up to work. Had to return it.
No, I would not recommend this to a friendBrand response from iHome
Posted .We are sorry to hear that you had difficulty during the setup process and that it resulted in you returning the unit. Our team would have welcomed the opportunity to assist you with the process. We hope that you will give our products another chance in the near future.
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t work at all. It would be great for 2 hours then it would disconnect. Doesn’t work if you have any 5.0 WiFi, only 2.4
No, I would not recommend this to a friendBrand response from iHome
Posted .Our iHome Support Team would be happy to walk you through the setup process. Please contact us at your convenience:
Phone: 1-800-288-2792 (Mon - Fri 8am - 4pm EST)
Email form: https://www.ihomeaudio.com/support
Didn't work with Smartthings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The package and description say it works with Smartthings but I couldnt get it to show up in the Smartthings app. At first it tried it out of the box because i thought it was compatible with Smartthings. After that didint work i read closer and found out you have to set it up through the iHome app and then link that to Smartthings as a smart app. Finally I did all that and it still didnt show up but it work flawlessly through the iHome app. Just showed "Default Location" in Smartthings. Also, not sure if this was the plugs fault or not, but I lost connection with half of my Things while trying to connect it. All of my multi-purpose sensors and several smart bulbs. I had to restart my hub and then remove and add all those again to get back to normal. Over an hour of my time wasted and still no smart plug. I was really wanting it work because i like that it doesnt take up 2 sockets like all the others. Lesson learned.
No, I would not recommend this to a friendBrand response from iHome
Posted .iHome products are manufactured to be compatible with SmartThings. At the moment, we are experiencing some issues with third party integrations. Our engineers are working hard to resolve the situation.
For updates please contact us directly.
1-800-288-2792 Monday - Friday 8am - 4pm EST or https://www.ihomeaudio.com/support/
We appreciate the review and your patience.
A little difficult to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the process exactly as the directions said. It took three attempts and it finally paired. Performance wise, works flawlessly
I would recommend this to a friend- Cons mentioned:Connectivity
Offline more than online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first, but lately goes offline more than it stays online.
No, I would not recommend this to a friendBrand response from iHome
Posted .We apologize for the inconvenience you experienced with your product.
On February 27, 2018 we migrated our database to a new cloud service. This mean the connection will be more reliable. We can see that your plugs are currently connected and working.
If you continue to have connectivity issues, please contact us at (800) 288-2792.
Mon - Fri from 8am - 4pm EST.
