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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the iSP6 SmartPlug's ease of use, compatibility with smart home systems like Apple Home and Google Assistant, and its relatively low price. Many appreciate the remote control and scheduling features, enabling convenient operation and home automation. However, some users experienced connectivity problems and found the plug's size to be somewhat bulky. A few also reported issues with the mobile application and firmware updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 716 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    What an easy way to add automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like things that are easy to set up and use, I connected it through Apple Home kit so it was even easier, the App that you download for the plug lets you add different scenes such as Good morning or Good night, just say that through Siri and the setting you set for those scenes will control the plug or plugs to your customization, very cool. Looks like the app configures with Nest, Wink, Alexa, SmartThings, and Google Assistant.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your input. We value Customer feedback.. iHome

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Has all in one app downloadable on android and apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a couple of these to use with my google home minis to turn our Christmas trees on and off. Took a couple of tries to get them to connect but have worked flawlessly since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went to the store and bought only one. Within the hour I return to my local Best Buy and purchase two more. The lady did a double take and asked me if I was just there. I laughed and told her… See I told you I would be back. Now everybody is getting one for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with both Siri and Alexa so that makes me happy. It can control a full 15 amp load. I'm using it to control my office table fan but plan to use additional ones to remote control my Christmas lights. "Hey Siri, turn on the office fan" or "Alexa, turn on the office fan" :-)

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your feedback. The iHome smart plug is very popular for Holiday lights. We are happy to know that you are a loyal iHome Customer. iHome

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup, with step by step instructions in the app. Once setup, it works flawlessly with Apple Home Kit. Nice to be able to say "Siri, turn on my Table Lamp" !

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with an Android, and it won't stay connected. No problem with it for the first 2 weeks. Have to keep doing a reset.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      We apologize for the temporary inconvenience. The latest firmware update corrected this situation. We appreciate your patience and thank you for your feedback. iHome

  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Great product!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. Easy set up. I love the fact that it works with Alexa, Google and home kit– Siri. I'm also using this to ask Alexa to turn on and off the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first smart plug and it works flawlessly. It works with both, Google home mini and Siri. I can use either assistant to control it. So far, it hasn't dropped a signal yet and hasn't given me any problems what so ever. I would definitely recommend this plug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only supports 2.4ghz networks, so that’s the only limitation I’ve found. I have a bedside lamp connected to it that I’ve setup to work with Siri

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your 4 stars. We appreciate Customer feedback. iHome

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to use remote plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of this is how easy it is to set schedules for it to come on and off. Works well with Alexa. I plan on getting a bunch for my Christmas decorations.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for being a loyal iHome Customer and sharing your experience. iHome

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy and it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smart outlet, not much to say. Simple setup though and integration with Echo, Smartthings, and HomeKit make this a great choice at a reasonable price.

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for sharing your input. We value Customer feedback. iHome

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Works good with google.assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up.and works well with google assistant. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, I plugged my patio lights in it and now I can turn them off and on from inside the house. We have the Google mini and it works great!

    I would recommend this to a friend
    • Brand response from iHome
      Posted .

      It is gratifying to hear from a satisfied Customer. Thank you for your five star review. iHome

  • Rated 4 out of 5 stars

    Reliable HomeKit smart power plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a HomeKit capable power plug for my interior Christmas lights. This was easy to set up and so far has been reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to start building my smart home so I started with simple plugs. Got it home and out of the box to begin the set up process. Problems from the very start. Wouldn't connect to my internet because it was too far away. Moved it to the outlet my modem was connected to and same thing. Tried with both iOS and Android to set it up with no luck. Contacted customer support and they either put me on hold and left me there for 45+ mins, or when I finally got someone on the phone they asked me to turn off airplane mode on my phone (it wasn't on) then had me connect to the WiFi signal the plug puts out to connect it to the network. Problem is this is the plug connecting to the plug. When I mentioned this the rep hung up. Don't water your money.

    No, I would not recommend this to a friend
    • Brand response from iHome
      Posted .

      Thank you for your feedback. We are sorry you had a negative experience setting up your iSP6. It sounds like you were having issues with HomeKit on your device. Please ensure you have granted both KeyChain and iCloud access. If you have that access disabled, you may run into issues setting up your "Home" with the app. Our iHome Support Team would be happy to troubleshoot with you (there is no record of your call). Please contact us at your convenience :phone: 800-288-2792 (Mon - Fri 8am - 4pm EST). iHome

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the iSP6 in conjunction with Alexa for my 93 year old mother and it is working beautifully! No real hassle to set up after download of the iHome app, but do not try to download to a laptop or iPad as it only works with a smart phone. Also, if set up in one location (ie a home) and then moved to another home, you have to delete the device the plug is working with (in our case it was Alexa), and go through the set up procedure a second time. Took us awhile to figure that out, but the plug is working like a charm now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a few of these and they all work great. The only real issue I ran in to is that the wireless range can be limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Plug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good smart plug and a steal when on sale. Pairing was easy and only took a few min after installing the iHome control app. Also synced with Smartthings hub and Amazon Echo quickly after linking the iHome account.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It also works great with HomeKit. You can set it up to do automatically turn on and off whatever is plugged into it.

    I would recommend this to a friend
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