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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5752 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 5,752 reviews
  • Rated 5 out of 5 stars

    WAY Better than i'd hoped!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took the time to make this installation perfect! Originally Id bought just the Sirius Player & he recommended to just trade the entire radio instead, I'm definitely glad we did, its a perfect installation now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, don't like light colors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Kenwood stereo. I don't use the iHeart Radio, Pandora, or Sirius, but they're available. The phone interface is super easy to use. It was very easy to link to my phone, too. With NFC (Near Field Communication) I just turned on the switch in my phone, then held it up to the radio and they linked. Sweet. I replaced a factory radio with this. The price was good, but the new installation cables cost more than the radio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install Went Very Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install a new radio in a 2010 Subaru Outback to replace the OEM radio. The install went well, the tech made some required adjustments after I picked up the car and noted some issues, and the radio still works great. I only wish the store would have called me when they finished the install; instead, I went to the store near closing to check if the install was finished, which it had several hours earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you're an expert on car audio installation, the techs at Best Buy will have your new car sound system installed in minutes. No hassles, no hidden parts to purchase at the time, and you'll know that it was installed right the first time. Will also go over with you how to use all features of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happywith the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup my installation appointment and was given an hour slot but was told it would probably be 20 minutes since I had an after factory unit already installed. True to their word it took about 15 minutes. Josh showed me and explained all of the features of the deck. He was friendly and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my deck etc. so much quicker then I expected. He also was very helpful on explaining how to use my system and answered additional questions I had. Such as wanting to install additional sound equipment. I will always recommend having Geek Squad help with installs etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Pioneer Bluetooth Car Radio Installation..Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and knowledgeable. He took he time and made sure he was doing what was best for the installation of my Pioneer Bluetooth Car Radio System. I scheduled a time, he called me to make sure I was still coming and as a reminder. Great work, I do recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A long road to success.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the radio for my truck just after the pandemic started. I purchased it because I wanted bluetooth connectivity and it had free installation. Then the trouble started: I needed a mounting bracket. Best Buy didn't have it, so I found it via 3rd party. Then I needed a wiring harness, Best Buy didn't have it so I found it via third party. Then my job started working us 12 hours a day five days a week as essential workers and I never had time to get in to get it installed. Then, finally, in July of 2021, I got an appointment. Best Buy honored the free install and used the 3rd party items without a hitch. It took an hour and I was happy for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALL - PAID DECK INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed quickly and works perfectly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an appointment which the installer was late for. I was also expecting a better quality installation. The mic was positioned in a bad spot, so no one is able to hear me when I'm using Bluetooth, they say I sound very distant. Radio feature isn't working either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Looks great. Smart phone hook up. Great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job was quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I arrived a few minutes late for my scheduled time and they fit me in quickly. The installer asked me how I wanted the deck installed and informed me of all the options. He asked me how I would like it programmed and did the work very quickly. He even asked me what color I wanted the face to glow as that was an option on the deck. I was out quickly and enjoying music from the new deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable, fast, pleasant installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was ready at my appointment time. I was satisfied with the installation and everything worked great. Harness failed after a week and installer troubleshooted and replaced the harness at no extra charge because it was within the warranty period. I would recommend Best Buy installation to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The car radio installation was done professionally and without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car radio install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previously purchased radio installed in my vehicle. The installer was quick and efficient. Wasbdone in the timeframe he said it would be at the price the internet had quoted me. No hidden upcharges, which was nice. Would use again and will recommend to people looking for this type of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast and had no issues. Took less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and great work looks very clean and works great this was a new stereo installation for my car only took them about an hour an a half to do the work but the waiting for an appointment was very long almost three weeks to get in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit of a hassle,I had to reschedule because the installer was really busy (but that's a good sign,right?). When I came back,he quickly got it installed and it looks good,works perfectly. He set it up,helped me to grab the basics,it has performed perfectly. I've used Best Buy for car installations before,have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my new car radio in record time. They did an excellent job. They cleaned everything up, made sure I understood the basics of my new radio. It was a great experience, I would highly recommend them for stereo installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the installation job that the installers provided. They clearly explained everything they were going to do and did exactly that in the time they predicted. Their installation was clean and well done. The installation pricing is definitely a great value and I would recommend Best Buy installers to everyone.

    I would recommend this to a friend
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