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  • Front. Geek Squad® - In-Store Setup and Advice by Geek Squad®.

In-Store Setup and Advice by Geek Squad®

SKU:
4535200
See Details

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 903 reviews

  • good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. nothing extraordinary but nothing negative either. they are willing to help and answer questions.

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is alway available and ready to assist. They answered all my questions and items were ready as they have stated.

    I would recommend this to a friend

  • Great extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added bonus is great for anyone who needs help with setting up the headphones with their phone Bluetooth.

    I would recommend this to a friend

  • convenient, not best for listening music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient and suitable for movement with it. It doesn't have as good bass effect as high-end headset.

    I would recommend this to a friend

  • Antenna adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how to review an antenna adapter. All I can say is that it fit perfectly and works as it should be expected to.

    I would recommend this to a friend

  • Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful in setting up my product, very knowledgeable, and very patient with all my questions. Thanks again!!

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew at the Gurnee store is very knowledgeable and helpful

    I would recommend this to a friend

  • Nice for those needing help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't take advantage of personally, but nice for those individuals that may need some extra help.

    I would recommend this to a friend

  • Setup and Advice - good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a purchase that would be donated. The offer to in-store assistance was extended to the recipient of the donations.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that they help her set up her watch and have great ideas and recommendations to help her out.

    I would recommend this to a friend

  • Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havi g this service is good especially if your not sure of how to get your purchases setup and running

    I would recommend this to a friend
  • Cons mentioned:
    Poor service

    Went badk to have my apple watch setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad tech had no clue how to setup the watch , I did my self.

    I would recommend this to a friend

  • good advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had them set up any thing but they always have good advice and can help you pick the right items

    I would recommend this to a friend

  • Free instore pickup is so convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free instore pickup is so convenient. You can just order from your phone and pick the item on your way to home from work.

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has my back and finds solutions to any issues that arise. This is why I continue to shop at Best Buy.

    I would recommend this to a friend

  • Great Customer Centricity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local Geeksquad did a great job of handling my request and customized my experience for my situation.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Very nice, but ultimately unhelpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is very helpful, but they have not actually fixed my problem

    No, I would not recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and can be very useful and convenient in the event you need to use the service.

    I would recommend this to a friend

  • Ok but not immediately available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to pickup my watch, I tried to get it setup like advertised but the geek squad was not available to help

    No, I would not recommend this to a friend

  • Geek Squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents are very efficient. They attended to me like the professionals they are.

    I would recommend this to a friend
Page 16, Showing 301-320 of 903 reviews
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