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  • Front. Geek Squad® - In-Store Setup and Advice by Geek Squad®.

In-Store Setup and Advice by Geek Squad®

SKU:
4535200
See Details

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 903 reviews

  • Did not spoke to an agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not spoke to an agent. I only bought some music stuff and there was no need for me to ask for assistance.

    I would recommend this to a friend

  • I could not own a computer without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are life savers for my business. They keep my computers in good shape and help with technical issues.

    I would recommend this to a friend

  • Excellent service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring a phone to be repair here and they have me an excellent service and good prices.

    I would recommend this to a friend

  • Love the free advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! We love the free setup and advice in store! We only shop here for all out electronics!

    I would recommend this to a friend

  • Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I don't have to ship my product somewhere to get fixed. Price os reasonable also.

    I would recommend this to a friend

  • Thanks Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came and installed my tv, spoke with such professionalism and cleaned up very well

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always fixes any problems with devices protected by geek squad always amazing service

    I would recommend this to a friend

  • Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-Store Setup and Advice by Geek Squad was worth every penny (and it was free)

    No, I would not recommend this to a friend

  • Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job of helping you get through any problem with your technology.

    I would recommend this to a friend
  • Cons mentioned:
    Convenience

    Never used this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This feature has come with several items that I have purchased from Best Buy. I've never used it because I usually have to stand in line and wait at the customer service desk to get someone to take a look at my item and I can easily go home and read the instructions myself.

    No, I would not recommend this to a friend

  • Unforgettable item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with my computer. I sent to my friend as a gift. To my surprise, he loves it and thanks to me. Hah

    I would recommend this to a friend

  • Best gift to send together with other electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This make my electronic gift super easy. Best Buy will help answer questions and setup anything they need.

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided excellent service. Quick, proficient, and explained everything to me.

    I would recommend this to a friend

  • Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never needed the Geek Squad, but it feels good to know they are available as needed

    I would recommend this to a friend

  • Always Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is always excellent. I would always highly recommend it for high dollar items.

    I would recommend this to a friend

  • Customer service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome feature that Geek squad provides. Take advantage of it if you are not tech savy!

    I would recommend this to a friend

  • Great wireless head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much I bought a second pair for my girlfriend. She loves them

    I would recommend this to a friend

  • work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works for me and I didn't regret to choose best buy as my favorite store.Quality Items!

    I would recommend this to a friend

  • Nice having a team for help

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you need help, you can call and get a team member to walk you through it.

    I would recommend this to a friend

  • Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly and efficient. I would definitely use Geek Squad on future electronics purchases

    I would recommend this to a friend
Page 18, Showing 341-360 of 903 reviews
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