Customer reviews
Rating 4.5 out of 5 stars with 903 reviews
(903 customer reviews)to a friend
Customers are saying
Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Friendly!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very helpful, friendly and knowledgeable about my new product.
I would recommend this to a friendRated 4 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys at Geek Squad are always willing to help out setup your new equipment! Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Great and Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In-store pickup is very easy. Order on -line , get a text and go pickup at store. It's that easy.
I would recommend this to a friend- Cons mentioned:Unnecessary
Rated 2 out of 5 stars
Unnecessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely unnecessary. While they are knowledgeable, just not needed. I am still frustrated from when they charged me to setup a laptop when instructions were clearly included when I opened the box and would have been fine had I opened it at home first.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always reliable and I would trust them with any of my electronic needs
I would recommend this to a friendRated 5 out of 5 stars
A nice service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad customer service was excellent. They set the computer up and helped me along the way.
I would recommend this to a friendRated 5 out of 5 stars
Didn't need it but glad to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't really need the in-store assistance but I was definitely glad to have it available to me.
I would recommend this to a friendRated 4 out of 5 stars
Very good camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Takes good pictures. Good price. Only drawback is lack of viewfinder.
I would recommend this to a friendRated 4 out of 5 stars
Free setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was very easy to install and setup. Geek squad help was not required.
I would recommend this to a friendRated 5 out of 5 stars
Free Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help came with my online purchase. Didn’t need any but still appreciated the service
No, I would not recommend this to a friendRated 5 out of 5 stars
A good team member helped me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was free when I bought the Nintendo Switch so I asked some questions and they were helpful.
I would recommend this to a friendRated 5 out of 5 stars
Appreciate the fast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints at all. Geek Squad took care of my issue right away.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service!!!! Always willing to make it a better buying experience!!!
I would recommend this to a friendRated 4 out of 5 stars
GOOD PRODUCT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEEK SQUAD IS A GREAT SERVICE NO DOUBT FOR THOSE IN NEED OF TECHNICAL ASSISTANCE.
I would recommend this to a friendRated 5 out of 5 stars
Helpful if you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you need this it's useful. I didn't but for the novice it's good to have someone available.
I would recommend this to a friendRated 4 out of 5 stars
Excellent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team explained me how to set up my device and how it works.
I would recommend this to a friendRated 4 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this item is good. I will recommended it to anyone.
I would recommend this to a friendRated 4 out of 5 stars
Great product and it was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was free. I got free in-store set up. Recommend using this product.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this product. It has proven its value in the short time I have used it.
I would recommend this to a friendRated 4 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones beats are really fantastic I would recommend it to a good friend
I would recommend this to a friend
