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Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 903 reviews
  • Rated 5 out of 5 stars

    The best installers ever nice and secured

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need anything mounted or electronic call geek squad they are the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommended!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this service if you are making a big purchase!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones beats are really fantastic I would recommend it to a good friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addresses my problem and explained things to me in a way I could understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good support from the team on my product. Highly Recommend to others too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it ok?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how this work however I play Best Buy has the best service so giving five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let be this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used this service before until now I'm not sure why I love the turn key service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy when the Geek Squad help me to organize my new Mac. Thank You for the best service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and clear sounding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and long lasting. No regrets on purchase. Apple is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad really helps set the new technology up for ones that need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-Store Setup and Advice by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the only place I buy my electronics because of their knowledge and support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks for the advices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to get some advices from Geek Squad, who knows when we need those

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad really helped me out they were very professional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know I have this option when you buy such an expensive electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me set up my Apple Watch, add a screen protector and with a ton of patience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advice by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like it did not go into enough detail and I could have used more time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love having this extra service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tech gadget for my Mother and having this extra support for her was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you purchase a product your not familiar with. Plus you can't beat free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to have this service for any issues that you encounter with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There was no one from geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one was there to help me set it up with my phone no one from geek squad!!

    No, I would not recommend this to a friend
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