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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 903 reviews
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at geek squad don't let you leave till you understand your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always appreciate the folks at my local Best Buy and this transaction was no different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it may be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it may be Good, you this service when you nuy X item but i never use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great the people are great! Use this service if you have the opportunity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geek Squad guys are great at setting stuff up in the store and providing advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answer all the questions you need and help you set up the watch if you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide quality service and do so with superb professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to communicate with and answered all the questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what was asked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and had no issues after installation. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone looking for the upmost quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them when your computer just stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great idea with any electronic device. Would recommend this for every thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best tech support out there, they are happy to help and very well educated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Included in my ipad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just tried it as it is included in my ipad purchase. Nothing special.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best and always give you the straight answer with no run-arounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions and if you ever need anything you can reference it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVES THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE PEACE OF MIND KNOWING IF ITEM BREAKS OR FAILS IT WILL BE FIXED OR REPLACED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have nice service. They helped you solve the problem>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always the agent was happy to help me learn about my product. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever need help call the geek squad, they have the best tech money can buy.

    I would recommend this to a friend