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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 903 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geeksquad together are doing a great job. Keep going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geeks involved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was for my daughter who's going off to College. They really helped out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything ok! Warmly greeting, always on time, do their jobs fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReat squad for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great members and ready to help you to get the product information in better way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feast

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service the moment I walk in with Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store helped me set up my computer. Very friendly and assistive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a life saver and never cost any extra, Kudos!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fill secure with this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fill very guarded with warnings I receive to keep my computer safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is amazing they teach you the fundamentals and get you up and going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not deal with geek squad with the item purchased but they are a great team !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to answer my questions and show me features I wasn't aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but am happy the include it for free. Some folks may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those who need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome for people who need a little assistance setting up their new toys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I had a question they were there. Any problem can be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they are doing and are also genuinely happy to help you out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me out with my Apple Watch and showed me how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for a start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best I got my watch and they set it up for me with out no hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the expert service and advice I rcvd from the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience for me considering I'm not too great with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good service from bestbuy.. A good opportunity to have your product at best

    I would recommend this to a friend