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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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89%
would recommend
to a friend

Customers are saying

Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 903 reviews
  • Rated 5 out of 5 stars

    Good Geek Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help from a Geek advisor for your in store purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy set up, can’t mess it up! Use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact Geek Squad. Easy to make appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to have this available to me and got an extra warranty, too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good deal, great price, love it. Strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simplistic and user friendly controls. Was easy to handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful with new surface pro device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me transfer from a laptop to surface with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys really love his job. I am very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad on hand is worth the hefty price. Gives peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service GeeksSqauad. I would come back for you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on the Geek Squad to come to your rescue if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service option from Best Buy. No problems. Happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience being a first time costumer ,will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt thorough service. All my questions were answered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely need the help, but nice to know it is there if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the staff were very professional and efficient getting the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's optional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally would just stick with the manufacturers warranty for now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made the trip in to get their advice. So helpful and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is better than free? How can I give a bad review on free service :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters first Apple and the Geek Squad helped her with the basics.

    I would recommend this to a friend
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