Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 903 reviews
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great Service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My device out of the box was set up quick and ready to go! These guys really knew their stuff!
I would recommend this to a friend
Rated 5 out of 5 stars
Simply Amazing!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
To begin, the AirPods are the best wireless earbuds that I have ever had! Firstly, the pairing process is seamless and nearly instant. In fact, I have never had any wireless device pair so swiftly.
Secondly, the sound quality is amazing! Absolutely amazing for a truly wireless ear bud. Thirdly, they simply fit. Lastly, the portability is remarkable. No more cords to contend with. They are worth every dollar!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
The Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always helpful, always ready to answer questions if you have them and they know their stuff!
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't need the Geek Squad because my husband set it up for me. I just love this product.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
I got quick help
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to make another trip to the store, but at the store I got useful help.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Very helpful
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Text quarter very helpful when needed never had a problem with them yet we always recommend
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Always kind and knowledgeable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with my Best Buy stores geek squads, their knowledge base is always helpful.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Questions
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They answered all my questions and gave me some great advice. They new the product well.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Best geek squad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful with everything if u have problems they are just a call away cs is fast too
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Very helpful
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad helped get my new iPad set up and going. Very helpful
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great Experience
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Another great experience with the Geek Squad, was able to assist me.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Terrific people
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoyed my experience buying a new Apple watch and getting the help I needed.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Setup was a breeze
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup with the help of the geek squad. Perfect fit for my Apple Watch and iPhone.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great help
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad was amazing in helping me set up my camera. Good source of information!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
The Geek Squad is always knowledgeable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad is always knowledgeable and helpful for whatever you buy.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Easy to use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are always friendly and answer my questions. No wait at the store.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Geek squad is very helpful!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad is always great at helping me with what I need whether it be a gopro or a computer.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great help
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They assisted and answered all of my questions regarding product.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Great Service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This came with my purchase of airpods and set up was fast and easy with Geek Squad
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
what can i say
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are the geek in Geek Squad, they know their stuff and i would go to them again.