Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 903 reviews
Pros mentioned:
Helpful
Rated 4 out of 5 stars
Good skills
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good help from geek squad. Rep understands and always helps.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They are always so kind and they helped a lot with every question I have
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Thank you
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I honestly didnt use the service but im sure they would have helped me
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Love Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The know their stuff. I like how products have it complimentary
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Had the best service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The young man who helped with my computer was knowledgeable and helpful.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Very helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Helpful and friendly staff. Went through step by step to setup my device
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is great. Very knowledgeable when it comes to their products.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
awesome help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple but yet helpful help, they told me everything i needed to know
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful and knowledgeable. Would highly recommend the geek squad.
No, I would not recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Very helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful and taken good care. Great wuality
Thank you
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Love them
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad has been very helpful with any questions I've had for them.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad is very helpful and knowledgeable in all areas technology.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is always helpful and there when I need them.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Good to go!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys/gals are well worth the time spent to go over your items!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
Very helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Talking to Geek Squad was very helpful. Worth the time.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Very helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Squad member was very helpful and friendly! Would recommend!!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
good service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
geek squad always helps me alot in anything that i bought in bestbuy
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very helpful people and great customer service. Very knowledgeable.
I would recommend this to a friend
Rated 5 out of 5 stars
Exceptional Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The GeekSquad service is an exceptional service for a decent value. They will assist in just about any task you are not comfortable doing yourself. From applying a screen protector to recovering precious photos from a corrupted hard drive. Depending on your needs this is a great service for nearly any product purchased at BestBuy.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's like saver package and it's really helpful. No stress for sure
