Customers regard the In-Store Setup and Advice by Geek Squad® positively for its helpful and knowledgeable staff who provide easy setups. However, a few customers have expressed concerns about poor service and have questioned the necessity of the service.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 903 reviews
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Friendly staff, willing to research what is needed to repair item correctly.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Great customer service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad helped me setup with ease. Answered all my questions.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
best help ever!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
went in with no appointment and the geek squad were beyond helpful
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's really useful and helpful to take full advantage of your watch
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
A good idea for newcomers.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were very helpful in helping me set up my laptop.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Geek Squad Review
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Helpful with setup and easy to get an appointment for our schedule
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Great job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a great job setting up my apple watch! super happy!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great help
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy stands by there products, and are always so very helpful.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Technical help supported.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very knowledgeable and helpful with my technical questions.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were very helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
Always been helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Each time I used this service, it was very helpful
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
Nice benefit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great to have this service when you really need it!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Good customer support
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fact that they will help with the product you purchased
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Didn't need
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up on my own no need for geek squad on this product
No, I would not recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Easy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy and simple, no issues with setting everything up
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 4 out of 5 stars
Always helpful
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always helpful. Good customer service when needed.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Great add on
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So helpful for people who need help with a new device purchase.
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Very helpful
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The squad was really nice, helpful, and very knowledgeable!!
I would recommend this to a friend
Pros mentioned:
Helpful
Rated 5 out of 5 stars
Always helpful
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The people at geek squad are very helpful and knowledgeable
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 4 out of 5 stars
Good Service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy Setup and Easy Service. I will be back again.
