Customer Ratings & Reviews
- Model:
- NS-TWM16WH9
- |
- SKU:
- 6253469
Customer reviews
Rating 4.4 out of 5 stars with 233 reviews
(233 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 1.6 Cu. Ft. Top Load Portable Washer's cleaning performance, compact size, and ease of use. Many appreciate the efficient spin cycle, which leaves clothes relatively dry, and the quiet operation during washes. While some found the small wheels less helpful than expected for maneuverability, the overall value and price point are frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use, Noise levelCons mentioned:Wheels
Rated 5 out of 5 stars
Perfect machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was nervous buying this. But absolutely love it! It has a 15min quick wash that is perfect for my laundry. Relatively quiet. Easy to hook up and use! Only downside is only 2 very small wheels. Hard to catch good angle to move machine. But my clothes are so much cleaner than laundry room in my complex. Spins very dry and then I hang on a rack for couple hours. Highly recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Rated 5 out of 5 stars
Perfect little washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is absolutely amazing for small apartments! Such a good price and does a great job washing. You can fit a decent amount of clothes in one load even though it’s smaller than a regular washer. Saving me so much money at the laundromat! I just hang dry everything so it’s perfect if you don’t have a hookup for a full sized washer/dryer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jess,
Thank you for taking your time to provide such a positive review for our 1.6 Cu. Ft. Portable Washer. It's great to read that the unit fits your needs and that it has made your daily tasks a bit easier. Please feel free to get in touch with us at the contact link below for any help you may need in the future.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Washes Better Than My Full Size at Home
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this washer in a vacation condo for two years and could not be more pleased. It actually washes clothes better than my full size home washer. It holds more laundry than I was expecting, such as complete queen sheet sets, or multiple shorts/shirts. I stubbed out hot/cold connections in the bathroom with quick disconnects (see photo), and it drains into the bathtub, so using it is a breeze. Using the existing casters didn't work well, so I put it on a small wheeled platform that I bought on Amazon.
I would recommend this to a friend - Pros mentioned:Noise level, Spin cycle
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes great and the spin dry feels like it almost dries the clothes. Fits perfect in my small apartment. Quiet and even has a fast 15 min wash cycle. Fits a good amount of clothes.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
love my machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washing machine is everything I’d hope it'd be.its very quiet, washes my clothes very well I love the functions.i definitely recommend to anyone who wants a washine machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Rated 5 out of 5 stars
Perfect tiny washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer for 3 years or so and it has been amazing. I'm sad to see that it is no longer being made because I can't imagine a more perfect washer for tiny places like our duplex. It washes like any other washer but its compact so fits less clothing which is exactly what we needed. It is also pretty.
I would recommend this to a friend - Pros mentioned:Ease of use, Size, Spin cycle
Rated 5 out of 5 stars
Debra F
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for laundry room in my apt. Easy hookup. I'll use any wash cycle and spin. The spin cycle cuts drying time.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I wish I bought this sooner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this washing machine is everything I’ve ever wanted in my studio. I like all the different washing features and how easy it was to set up. It is somewhat big which might be a con for some but it works great for me because I have an open kitchen. It hooks right up to the sink and drinks into the sink. I bought this paired with the magic chef dryer. I’m in heaven
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Nicole,
Thank you for taking the time to review our 1.6 Cu. Ft. Portable Washer. It's always a pleasure to read such positive comments such as yours and it's good to know that you are so satisfied with the unit. Please feel free to contact us at: 877-467-4289 for any warranty needs you may have in the future.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
- Pros mentioned:Noise level, Spin cycle
Rated 5 out of 5 stars
Great not that little washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. After 3 weeks of use the washer is great for an apartment. Is very quiet, you can load a regular person use of clothes from one or two weeks. Bed sheets also fit in this washer. There is a 15 min wash that is great for gym clothes or daily needs. It is bigger than I thought. I am very happy with it.
I would recommend this to a friend Rated 5 out of 5 stars
Affordable, compact, high quality washing machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this during COVID, as I did not want to go to the shared laundry room. This was affordable to me and is a great help since. I was worried about the setup, but it was pretty straight forward actually. I did not have a wall-mounted hot/cold washing machine water line. So, I decided to go with the Sink-water inlet and draining. The washing machine comes up with the mountings that are necessary to attach the water inlet to the sink tap. But remember, in this method you can only use one water hose. So, the way I use it is to keep both hot water and cold water running on the tap and just have one water hose attach to the washing machine that supplies the mixed water. I hope this does not sound too complex. I have also attached an image to clarify. Moreover, the washing machine does an excellent job of cleaning the clothes along with rinsing them nicely. I mostly use the "extra rinse" feature though which in total makes the washing cycle about 65 minutes. For me, this is an excellent compact washing machine that I would highly recommend.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine. It fits nicely into a space in my kitchen it’s small machine but so efficient. it washes a nice size amount of clothes. The price was good for my pocket. I recommend this machine. I just love it
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Compact in size, but huge in performance.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, it’s amazing. The rinse cycle gets my clothes so dry you almost don’t need to put them in the dryer. The washer itself is much bigger then it looks online but still very compact.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Deecent!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lil machine is a tank..... definitely worth the money spent holds a nice amount of clothes for a single girl in the trailer park no complaints
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
The best washing machine for apartments
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an apartment on the third floor and have been going to the laundromat for years. During the coronavirus, I decided to buy this washing machine to cut down on the trips and let me tell you I was very satisfied when I first started using it. This machine can hold a lot of clothes for its size and doesn’t use a lot of detergent or water. It has some thing that suppresses the sides but the clothes still come out very clean. In some cycles like the 15 minute cycle the clothes come out Very clean and if you hang them up they will dry rather quickly. Some cycles that spin longer will leave the clothes somewhat wrinkled but they will be practically try I would not use this for clothes This machine is very high-quality and it doesn’t have an agitator but it rocks the clothes back-and-forth. It is all so quiet. I bought the wheel base for it separately since the casters on the Machine were not sufficient to move it around. I am able to store it in a closet. I would truly recommend this machine to anyone who wants a high quality Smaller washing machine
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Wheels
Rated 5 out of 5 stars
Great little machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is small but mighty. Perfect for small apartments. It was pretty easy to setup just heavy to lift out of the box solo (it’s over 50 pounds). I hook it up to my kitchen sink. Only issues I’ve had is the hose for draining the water has come lose out of the sink twice so you have to make sure you correctly secure it or you’ll have a swimming pool in your house. Only other complaint is it’s heavy. It has 2 wheels which do nothing to help with moving it and I’m a strong female. I bought a dolly to put it on and now I have zero issues. I wash everything on the quick cycle which is 15 minutes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
It makes our day to know this washing machine makes it easier for you. It's perfect size is the best for small apartments but it certainly packs a punch. It makes us proud an item we made is bringing you a premium experience.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cleaning performance, Noise level, Size
Rated 5 out of 5 stars
if you are looking for something small and compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet, cleans clothes well, and its very small in size compared to a large washer, but its large enough for maybe 6 pairs of jeans, or one comforter twin size, or bed sheet sets for queen. Washes great, spin cycle leaves clothes very dry.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Small Washer ... Big On Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for use at our Florida bungalow and as a surprise for my Valentine. So far, it has shown ideal service in all features. The size allows a small footprint in our laundry, easy hook up and space conservation in our outdoor shed area. All controls are easy to understand and use. I just find it a delightful little appliance! My wife enjoys it's simplicity and the transition from a normal size washers was a snap. The price point is good and it is well made. I did some exhaustive research before ordering this unit and I feel I was rewarded in my efforts. I wouldn't hesitate to recommend it. If one is ever found on display, I would recommend a look.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our portable washer. We understand how important is to have one when you do not have enough space at home, and we are so glad to know you have been enjoying it. Please remember that if you ever happen to need assistance with your unit, you can reach us out at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cleaning performance, Spin cycle
Rated 5 out of 5 stars
Great machine for a small apartment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a single person, then this machine is superb. If you follow the instructions exactly then you WILL have clean laundry! It is important to use the dispenser for laundry detergent as shown by the icons on each. Also do not try to overload - you must have room for the items to agitate around the inside of the drum. It is so economical to use that doing more than one cycle for king bed linens is worth it. However I would not put comforters, bedspreads, or large crocheted or knitted afghans in this machine lest you throw the drum off balance. Also, I do not have a dryer so I hang my items. If you use the extra spin cycle AFTER your cycle has finished it will extract the most water; to wit: the sheets I wash are mostly dry when I remove them to hang up. You can use fabric softener BUT you must pause the machine at the beginning of the rinse cycle when the water is flowing into the tub, lift lid, open dispenser and pour fabric softener into the right side of the dispenser so that it mixes in with the water as the tub fills. It does a GREAT job if you do it this way.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Wow, thanks so much for taking the time to leave such a detailed review! I am really happy that you are enjoying this washer to the max and that you are getting a really great use out of it! I think this will truly help out anyone who is looking to purchase a new washer. Thanks for supporting our products. If you ever require assistance, feel free to reach out to my team, we are here to help.
- Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use, Spin cycle
Rated 5 out of 5 stars
I am amazed, thrilled with this washing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure what to expect, but read the reviews and bought this. I couldn't be happier. The set up was easy, (except that my hot water valve got stuck open when I flushed the line, LOL) I started my first load, overloaded it a little, but it was my first try. All of the functions worked great. . . but when I took the laundry out I was shocked. The spin made them closer to dry than any commercial machine I have used at the laundromat ever. . . I love that I can set this to pre-soak, and extra rinse. . . and having 2 inlets for the hot and cold water means I don't have to mess with temperatures. . . And it came with the hoses, and an adapter if you don't have a regular hookup and need to use it from a sink.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark!
Thank you for taking the time to leave your review. I am glad that you are enjoying your new Washer. It is definitely a great deal and a minimal set with just he right features to keep your garments clean and in great condition. If you ever have questions or need assistance, feel free to reach out to my team at any time.
| Janine G. - Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Cleaning performance, Size
Rated 5 out of 5 stars
Awesome Little Washer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Living in a Victorian flat doesn't come without it's challenges. The "laundry closet" in my unit has a 24" wide doorway and I wanted to purchase a washer that was inexpensive so I wouldn't feel bad leaving it behind when I move out. While this is a very compact washer, it came with a digestible price point that in hindsight, I now consider a steal. Wash loads constitute the following; 4 pairs of jeans, 8 shirts, 2 large bath sheets, 1 set of king bed sheets, or a king summer blanket. This is really a cleaning machine for such a small unit! 4 loads a week gets it done for a single adult and I can say with confidence, that I will probably take this unit with me to use as a backup washer where space permits (or in an rv!). The real challenge has been finding a compact dryer that I can say the same about... I'm still hanging my things out to dry 1.5 years later.
I would recommend this to a friend








