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    • Brand Response

      InsigniaCustomerSupport 

      October 10, 2016

      Thank you very much for your feedback, I am sorry to read about this inconvenience, please remember that you are covered by a 1 year of manufacturers warranty to have this checked by our Geek Squad team, please contact us at https://www.insigniaproducts.com/contact-us so we can provide you with further assistance about this matter. Insignia Products Support. BBY-ExBrand_Insignia