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Customer Ratings & Reviews

Your price for this item is $469.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 878 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the refrigerator's compact size as ideal for small living spaces and appreciate its quiet operation. They also find the bottom freezer design convenient and the price affordable. While some customers have concerns about the cooling performance and a few have reported dents on the fridge, many are pleased with its storage capacity and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 878 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    White refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very well designed and the material is quality. I really like the bottom freezer and the size is just right since we didn't want a full size refrigerator. I really, really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this refrigerator for a year and just bought another 1 for a rental unit. It’s tall and slim and works well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for almost a year now and I absolutely love it. I was wanting the Lg 22cu French doors but my kitchen is pretty small so I found this one and am so glad I got it, it’s way more affordable and slim enough to fit in my kitchen and I can even put my stove next to it. I live in a single house hold so this was perfect for me. Smudged a bit easily but I don’t mind.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently bought this fridge even though I had never heard of the Insignia brand. It had good reviews so I took a chance. I really needed a small counter depth fridge and wanted the freezer in the bottom. This was the only one I found after much searching. It fits perfectly in the space I had in our casita. It came with hinges on the right side and my husband and I were able to switch it to the left side with relatively few bad words. After plugging it in, the refrigerator and freezer are the correct temperature. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! Fits perfect and has plenty of room! I love it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you’re really enjoying your Insignia™ - 11.5 Cu. Ft. Bottom Mount Refrigerator! It’s great to hear that it fits perfectly and offers plenty of room. Thanks for sharing your positive experience, Rebecca! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Small, Stylish, Efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my original fridge was too big to fit through the door ways of my new place. This fit easily, didn't take up a bunch of space in my small kitchen and looks great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cabin fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It replaced a much mire exoendive Whirlpool which was defective from the beginning.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the product is working great and has served as a reliable replacement for your previous unit. It’s reassuring to know it’s meeting your expectations after your experience with the more expensive option.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Compact but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these refrigerators. Changed the swing of the doors and now it is an exact replica of high end refrigerators for a budget price. No need to remove my front door from the hinges or break your back carring them indoors. The only comment to all manufactures of this style(not just in signia): crisper draw location: it requires a wider swing of the fridge door in order to come out - a hassle if your kitchen space is limited.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed review! We’re glad to hear that the refrigerators are working well for you and that the reversible door swing helped create a high-end look at a budget-friendly price. It’s also great to know the compact size made delivery and setup much easier. We appreciate your thoughtful note about the crisper drawer design—feedback like this is valuable and helps highlight real-world use in tighter kitchen spaces.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great low cost buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far an amazing, non damaged so far. Seen so many pics of damage on the inside. Works amazingly well and fit as measured.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice size for small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, a little different, smooth finish on front, perfect for a small studio apartment I used it for.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GChance, thank you for your feedback! It's fantastic that you found the item cute, unique, and suitable for your studio apartment. We aim to provide practical and stylish solutions for small living spaces. If you have any other feedback or suggestions, please feel free to share them with us. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great value overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. It’s the perfect size for my space. It’s very attractive and comes with a cute little ice tray too. It was conveniently priced. Great value overall.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Win win with this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect fit for my kitchen. I was replacing a 12 yo frigidaire that I swear made food go bad faster and was ready to upgrade before it quit for good. After much research i settled on this Insignia. Its a little smaller than what i wanted but the space is well planned with a sizable fruit/veg drawer over the deli drawer. It is so quiet and I love how you can change up the shelves on the door to better suit your preferences. Over all it was a win-win with the price and look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Refri for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refri is just amazing and perfect for my small space! I am loving it!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your kind words, Liany! We're thrilled to hear that the refrigerator fits perfectly in your space and that you're loving it. It's always great to know when our products make a positive difference in our customers' daily lives. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    So far so go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy again. Small enough for my narrow entrances and hallways. Big enough to fill food for household of 5. Glad about this purchase. No complaints yet.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, VictoriaF! We're happy to hear that the Insignia™ 11.5 Cu. Ft. Bottom Mount Refrigerator fits perfectly in your narrow spaces and is spacious enough for your household of five. It's great to know you're satisfied with your purchase. Enjoy your new refrigerator!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Do NOT trust the temperature settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks nice and fits well into small spaces. However, we've had the unit one day and the refrigerator operating temperature is in significant error. It measured 50F after 12 hours on the colder of the "recommended" setting, which the manual says should be 37.4F. Do NOT trust the four refrigerator temperature settings without checking with a thermometer! The freezer, however, is happily holding 0F, so that seems to be operating correctly. The installation is in our utility room and is fairly tight (3"+ on each side, 6" in back, and 10"-15" on top), and the washer/dryer are stacked next to the refrigerator. The manual wants 4" on all sides and 12" above. To check if ventilation clearance is the problem, I pulled the refrigerator into the middle of the room, but it didn't significantly change the refrigerator operating temperature. Leaving the refrigerator in the middle of the room, I then put it in the "coldest" setting, which should be 35.6F, but the combination of temperature setting & large clearances only dropped the refrigerator to 45F. This indicates that clearances aren't the issue. The fact that the freezer operates correctly in all of the above scenarios also indicates that clearances aren't the issue. Finally, it negates any question about the adjacent washer/dryer causing the issue. The manual says the refrigerator can operate in climates ranging from 50F-110F. The utility room is the warmest room in our house, so I measured the temperature at the top of the refrigerator. 76F, so that's not the issue. The manual shows that the four refrigerator settings range from 35.6F ("coldest") to 42.8F ("cold") per page 14 of the manual. However, the specifications on page 20 note that the refrigerator may operate between 34F-50F. This is troubling since many foods need to be stored below 40F and brings to question whether this model is adequate for use beyond sodas/beers. It's possible that this unit is calibrated to the high end, but a 16F error is unacceptable. I contacted Best Buy and they noted two options: 1. Replace the unit, or 2. Send a technician. Troubleshooting continues to point towards an issue with the refrigerator (not freezer), so we're going to request a replacement unit after Christmas. As for usability, the unit has decent storage but the primary shelves are not adjustable. Some common items don't fit because of this and have to be stored on their sides. May not be a deal breaker, but something to be aware of.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    No more losing food in back of fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly functional for the size. The large produce bin holds all the vegetables. The deli tray holds lots of cheeses. The glass shelves are easy to clean. I bouught if for our tiny house kitchen as an experiment to see if we could make it work. It works so well we will never go back to a big fridge again. With planning everything is easily accessible and no more over buying or losing/wasting food in the back. Cleaning is quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works with our kitchen. Store everything we need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great spare Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for an extra refrigerator - small in size and exactly what I wanted it for. Will be buying another one. Does fantastic in heat of Texas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect for an apartment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for an apartment with my roommate and I! We've had no problems with it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    House

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality and fit perfect for my house because the house is small.

    I would recommend this to a friend
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