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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 93 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use and compact size of the 15 W Qi-Certified Wireless Charging Pad. However, some users report concerns regarding the product's build quality and compatibility with certain phone models and cases. Proper placement of the phone on the charging pad is also mentioned as requiring some adjustment. Overall, opinions are mixed, with positive feedback on convenience offset by negative feedback on durability and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 93 reviews
  • Cons mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Works... Usually

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to unplug/reconnect all the time. Make sure it is actually charging before walking away!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed, Compatibility

    Rated 2 out of 5 stars

    Great for Android not for Apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work very well with my Apple 15 max pro. It is hard to get it just right to make connection. When I can get it to it is very slow charging. It does however work well at charging my son's Note 20. The back camera is the problem with the apple fitting properly

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime overheat and error out and don't charge, annoying. , LED hard to see, block by phone.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Daniel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told,when I bought it that the charger would work through The cover. It did at first when trying certain movements on the pad. After a minute or two it would disconnect showing no charge. Tried several hours to get a continuous charge with no Positive charging. I did return with no problems with Best Buy. I feel that if the cover was off, it would work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed, Quality

    Rated 2 out of 5 stars

    Not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge disappointment. It is very weak and charges slowly. You have to take off any phone cover no matter how thin. Definitely kicking myself for not taking it back in time. Buy a name brand charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 15 W Qi-Certified Wireless Charging Pad for Android/iPhone! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your wireless charging pad.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    A good charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device usually charges my phone when place on it. Sometimes, Inhsve to try 3-4 times to find the sweet spot but once I do, it does a good job charging .

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Item worked pretty well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items works well as a charger, however, it does not work consistently with phone cases that are supposed to allow wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for a LG dual screen phone, charges decently fast. its a little bit wider for bigger phones. overall this was a good buy

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average device it does the job if you need something pretty desperately, but shouldnt be your top choice?

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 4 out of 5 stars

    charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great because you dont have the cord to worry about, but only downfall is it has to be set on there just right or it will not charge

    I would recommend this to a friend
  • Cons mentioned:
    Quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Its okay

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay. Feels a little cheap and you have to have the phone in a specific spot for it to work

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 4 out of 5 stars

    Decent value compared to others

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is pretty good you have to place the phone exactly where it needs to be to charge but it works well

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 4 out of 5 stars

    Wireless charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it does allow for fast charging just feels really cheap but i like it

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    It's an okay product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected doesn't charge that good but it's an okay product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Could be a little more sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a few try’s to get the charger working the charger can be a little more sensitive

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Can't use with case on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't charge phones with cases, the signal was too weak. Phone only charged less than 20% overnight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Charging.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier than plugging in a charger. But you can’t use it with phone in an Otterbox.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Phone charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, good cord length, charges quickly. Good value.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger but slow. 4 hours plus to charge phone but

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you own a cat? It might work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether or not this works depends on if you own a cat. I put it on my bedside table and put my phone on it at night. If my cat leaves it alone, it works perfectly and my phone charges while I dream and is at 100% in the morning. If my cat is being a cat, he knocks the phone off while I am sleeping, and the phone is dead first thing in the morning. The cat, however, slept quite well on the charger. I don't know what the cat gets out of it.

    I would recommend this to a friend
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