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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4346 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the picture quality, size, and price of the 19" Class (18.5" Diag.) - LED - 720p - HDTV, finding it easy to use and set up. However, some customers note that the stand is a bit flimsy and the volume could be improved. A few also mention challenges with the remote control and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,345 reviews
  • Rated 3 out of 5 stars

    It does its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for a temporary monitor, it did its job for basic television purposes. I bought it for gaming but turn out the colors werent incredible as expected. But if its for just watching TV it will be just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to tell it every time it starts if ots cable or anntenna. Time will not pick up very manny channels. Would not ever buy this brand again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    For the price, can't be beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some investigating and having purchased 4 smart TVs in the last two years, I bought this to put in my pool house where I did not need a lot of bells and whistles. Since there is no satellite connection at this remote location, I am running this little powerhouse off a small antenna. Combined with this TV, it pulls in stations that I did not know existed. A snap to set up - operational within 5 minutes of mounting to the wall. The sound is fine and the picture is flawless - sharp and clear. It fits perfectly in a corner and with the Best Buy sale price, this purchase is a no-brainer. I would highly recommend this TV for a small space. You won't be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than a colby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one was a charm. The first one was dropping the digital channels so the Turner was bad.Got hooked up with an exchange with no hassle from best buy almost a year later. Great customer service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I returned the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv had terrible sound. Even when trying to adjust the sound it was still tinny. I returned the tv and had to take a credit even though I had a receipt. In my opinion, not good customer service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for an RV or a small tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this little TV, however, display model had a jack in the back for 12 V when after I took it out of the box it didn't. Instead of taking it back, just went and bought a power inverter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheaply made and cheap looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disappointing purchase i think i`ve ever made. THIS TV IS CHEAPLY MADE AND EVEN CHEAPER LOOKING. I will not buy another tv online from Best Buy, this was a WORSE BUY!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    my experience with Insigna T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the insignia t.v is good i good but it all depends on the antenna I bought one antenna and i got 47 channels . I bought another more expensive atennna and i got over 50 channels

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this TV, I am glad this is working and that you found the perfect antenna for your area, if you have any further questions, please do not hesitate to contact us at https://www.insigniaproducts.com/contact-us so we can provide you with further assistance. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great Little TV, but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to replace a small kitchen TV. Great TV for the price - small footprint, nice picture, easy setup. My only issue is that I attached a Roku Streaming Stick + to the TV and found out you still have to use the Insignia TV remote in conjunction with the Roku Remote to get the Roku Home screen to consistently appear. Worked with Best Buy / Insignia Support for many days on this; they tried all kinds of settings on the TV and the Roku Stick. Never resolved the issue and indicated it was an incompatibility issue with the 720 display of the TV & the 1080 display of the Roku Stick. So unfortunately, I am stuck with using both remotes. So a great TV for the price, but not perfect for using with a Roku Streaming Stick +.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LCD monitor is good for the price - you get what you pay for. It sometimes has a weird thing where it loses signal between inputs, but it's nothing too bad.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for your feedback, I am glad that this is working just fine for you, about this minor glitch please remember that you are covered under a 1 year of manufacturers warranty to have this checked by your local Geek Squad. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok tv didn't last to long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv worked for about 3 months and then just wouldn't turn on anymore better off going with a name brand like Samsung or Vizio no problems with these brands.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV... way too small though. We put it in and now can't see it. .... plus I was told it read USB media files. All it would view is pictures.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as a second monitor as all I need it to do is show my clients what I am doing, It is a little small but just what I needed

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you so much for taking the time to review this TV. Thank you for choosing Insignia Products. Louie L. Insignia Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Small TV, Small Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a small tv cheap, this one is for you. No bells or whistles, average picture, but with the deal I got, it's hard to complain.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this TV, please remember that if you have any question, we will gladly answer for you, by contacting us at https://www.insigniaproducts.com/contact-us Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Kitchen counter TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good kitchen counter tv. Only $79. My one complaint is the tinny sound. I'll keep it and just get used to the sound.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm glad you are satisfied with the new television that you purchased, but if you would like some help with the audio you are welcome to contact our support line at www.InsigniaProducts.com/contact/support.html for more assistance! -Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a good quality for the price. The picture quality is good. Not meant for gaming if that's what you are looking for.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback, I am glad that you liked the product/price balance, please contact us at https://www.insigniaproducts.com/contact-us so we can review some other suggestions that you may have to improve this product. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    problems in less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this tv 5/09/2016 to watch while I was on my treadmill. On 5/13/2016 I turned it on and nothing. I unplugged the tv, then plugged it back in, the picture came on, but, no sound. I unplugged it again and plugged it back in, everything worked. After about 15 minutes it shut off again. Unplugged it, plugged it back in, again everything worked. A few minutes later the sound started to fluctuate up and down, then no sound at all. Repeated unplug, then plug. Worked for a short time then, same problems. I called Best Buy and was VERY disappointed to learn that they would not honor the 1 yr warranty. They referred me to call the company, Insignia. I called Insignia, they were very nice. They helped me to reset the tv. It seemed to work, however, I haven't used it since. I'm hoping it is a permanent fix. The customer service rep gave me a case # and said if I have any further problems take it to the Geek Squad and give them the case#, they will help me. I am very disappointed with Best Buy, we have purchased all of our electronics and accessories from Best Buy for years. If I don't get any satisfaction, I may have to go across the street to HHGREGG in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for a basic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well but I have one significant complaint. There is not a way to adjust the aspect ratio for old 4:3 movies.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this TV, I am glad to read it works well but I would like to take a little closer view of that aspect ratio so please contact us at https://www.insigniaproducts.com/contact-us so we can have this checked for you. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    SOUND STINKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT THE BEST QUALITY ... BUT OK,,, SOUND SOUNDS LIKE TALKING IN A TIN CAN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad quality tv I would spend a little be more money and get a better quality next time

    No, I would not recommend this to a friend
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