Customer Ratings & Reviews
- Model:
- NS-19D220NA16-A
- SKU:
- 9215028
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the picture quality, size, and price of the 19" Class (18.5" Diag.) - LED - 720p - HDTV, finding it easy to use and set up. However, some customers note that the stand is a bit flimsy and the volume could be improved. A few also mention challenges with the remote control and reception.
This summary was generated by AI based on customer reviews.
TV has changed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works. at least it did in the store. I looked at the pictures and reviews online, as well as the display tv in the store. They all had a 12v input with a 120v adapter built into the plug. I was buying this tv for an RV, so I was going to use 12v straight from the battery. I bought the TV, got home, and opened it up to discover the changed the design of the tv to a 120v input only with the AC cord going straight to the tv and being non removable. The model number did not change or anything else to indicate they made this change. The person at the service counter was very nice and did give me a full refund, however the people I talked to in the TV department were awful. They acted as if I had no idea what I was talking about. I went back the next day and tried to purchase the display model, and was told they could not because they still had that tv in stock. I explained that the display was different that the ones in the box, and they told me "that's not how they do things here". I am done dealing with this type of poor customer service. This was a best buy brand tv in a best buy store, and both are awful. I will now be doing what everyone else seems to be, and going to the store to try things out, and then going home to buy it on amazon.
No, I would not recommend this to a friendBroke after less than two years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not bad, but it died and only shows a white screen now. Not too many choices in this size, so maybe buy with ext. war?
No, I would not recommend this to a friendGood not Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my parents and they're pretty much content with it. I only wished the USB feature was able to play video files and not just pictures.
No, I would not recommend this to a friendIt was a dud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the tv but....soon as I turned it on there was a green dot right and down from center, it would drive a person mad just trying to watch something. I'll take it back and try another one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this TV, I am sorry to read the TV had this green spot, please make sure to take advantage of Best Buy 15 day return period. Omar S. - Insignia Products Support.
If I could give no stars I would
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV brand new for my son from Best Buy store. Got it home and it isn't working, will be exchanging for a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, we're definitely sorry to hear that your HDTV is not working as expected and we we surely look upon this matter to ensure this does not happen again. We truly appreciate your feedback and would like to remind you that Best buy gives you a 15 day no-hassle return policy to exchange any defective products and in addition to that, the Best Buy - Geek Squad agent will handle the TV at the Geek Squad counter under the set's one year manufacturer's warranty. Daniel T. - Insignia Support
